Silly management I think. Was trying to order half dozen donut but with 3 of them replaced as muffins. They said they would then have to charge each item as individual and not as half dozen donut price which was totally fine with me. I requested things to be put in a box still because I was bringing them for a meeting. The senior employee or manager who was listening to my request told her coworker to put them into a bag because they give box only for half dozen or dozen donut order. ?!?!?! And she was telling to charge me for the cost of box. ?!!?! Well I’m getting same amount of baked goods and was actually paying more than half dozen donut price anyway. Not sure what problem she had with that request. Would never again use this store which is so...
Read moreHORRIBLE! I ordered their Name/Letter Donuts and I was informed moments before my pick up time that they are NOT able to make it ! An awesome job communicating here! Now what would I have for my daughter’s Birthday party? They offered a FREE dozen donuts; BUT that gesture DOES NOT help my situation! Special moments like this wont be replaces by a Dozen Donuts! This is the last time I would deal with this particular location! Ordering these Letter donuts was like “Pulling Teeth”, granted the guy taking the order was new but he had a “so called” Lead/Supervisor at hand but he acted like he did not want to be bothered! That should have been a sign!!! Lesson learned here... again lost memories on my part for not having a Name Donut for my...
Read moreAwful store and manager! The manager was extremely rude when we were ordering telling us there's a menu when we asked for the meat options. He seemed so annoyed to be at work and was already in a bad mood. Then we got our order and our cappuccinos tasted of purely milk and no coffee. As a regular dunkin customer I could tell this was not properly made. So we kindly asked if they could remake it or make us americanos instead. The manager replied saying we measured and they're right, and then just put another shot of espresso in our drinks. Leaving us with two shots in a milky drink that still wasnt what we wanted or good. Not to mention we had to wait for 20 mins just to figure all this out. Save your time and money and go...
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