Birmingham Bridge Tavern — Restaurant in Pittsburgh

Incredibly rude bartenders, who treated us as though we were drunk college kids trying to steal drinks from them. When my husband asked them to remove a round of drinks on our check that we had never ordered, the woman tending bar (she’s blonde, I don’t know her name) outwardly accused him of lying to try to get a free round. She said something along the lines of, “Suuuure, yeah, here’s some COMPED drinks for you, since I must not know what I’m doing after ✨22 years✨ of bartending. So I’ll just COMP you these two drinks that we both know we served you.” Instead of just accepting the fact that they’re capable of making a mistake, they decided to be rude and insulting.

I get it, the service industry is tough especially these days, and I am sure you get your fair share of unreasonable patrons. But if I was tending bar I wouldn’t be openly rude to the patrons who were actually coming in and spending their money at my establishment. Especially since my husband didn’t approach them rudely or aggressively, he calmly asked that they remove their mistake from our tab. The audacity to insinuate we can’t afford a $10 round of drinks (and at the same time assume we were “drunk wedding guests” after one round of drinks) was all I needed to never return back here. Southside has plenty of nicer/friendlier options for a bar.

You can ask all your friends to level-out our one-star reviews by saying things like you’re “professional” and “a friendly establishment,” but you obviously know the truth about yourselves. Otherwise you wouldn’t have to ask your pals to write you fake reviews, at all.

Next time you make a mistake, just own it. We didn’t want free drinks (or “comped” drinks as you kept calling them), we just wanted a sincere apology for how disrespectful you were to us. Respect...

I’ve been here a few times before but I won’t be coming back after our experience last evening.

After buying two drinks each for my wife and myself we closed our tab and saw an extra round of drinks on our check we didn’t order/drink. I politely mentioned this to the bartenders and they proceeded to essentially call us liars and one bartender in particular was completely rude during the entire interaction.

I tried to clear the air since the one bartender made us feel terrible and I apologized for the confusion as I tried to explain that we weren’t some kids trying to get a free round, we just didn’t want to pay for something we didn’t order/drink, but they continued to make assumptions about us and demand that they were right.

They eventually “comped those extra drinks for us,” which again passive aggressively implies that we were wrong.

I’ve never been made to feel so unwelcome or judged by someone, especially for someone else’s simple mistake. To the rude bartender, go check your cameras and you’ll see that you and your “20 years of bartending” experience only served us 2 rounds and lost you 2 patrons.

Edit: Sorry, Lara. Your bartender friends here may have been polite initially, but in the case with my specific encounter, they were incredibly rude. I also want to note that neither I nor my wife were “wedding-level” drunk unless that means 2 drinks over the course of 5 hours. Despite what you or the bartenders assume, my wife and I were fully aware of how many drinks we were served and consumed, and who...

Maybe this place is good if you're a table of 2 or just sitting at the bar. But if you're looking for a happy hour place or to have a reserved booking, just choose somewhere else. Anywhere else available to you. South Side has far better options that could frankly just better accommodate a group of any size. No experience was so horrendous I felt prompted to write a bad review, until yesterday, after my very lovely office manager requested precisely what they advertise, which is to reserve their upstairs room and dedicated bartender. The reservation was made with no issues, until we arrived and the manager of the Tavern (not apologetically, but instead annoyedly) informed us that we were mistaken, that there was only one bartender for both the upstairs and downstairs bars (again, after agreeing to and expecting to pay for the services they advertise). The unsurprisingly bitter icing on the cake was the bartender clearly conveying her annoyance with having to tend both bars. I am sure she was overwhelmed - seems like at least a 2 person job. So it'd be less surprising that she had a consistently disgusted attitude if it were the first time she behaved in a way that made our group feel like a burden. But it wasn't. So patronize as a single our couple, but advice is to take your...