Given To Fly — Restaurant in Pittsburgh

Is the food good? Probably. Will your experience be better? I truly hope so.

I placed a simple order for 3 chicken tenders and fries at 5:01 PM. About 30 minutes later, a chicken sandwich came out—something I didn’t order. I politely showed the server my receipt on my phone, and he responded, “Let me check on this and see if I can get that for you.” As if he needed permission to correct the mistake? Odd, but okay.

Another 30 minutes passed with no food. I went up to the counter and asked to cancel my order. The response? A snappy “What order?!” from the staff in the back. After showing my receipt again, it became clear they never even started making my meal.

They begrudgingly processed a refund—no apology, no acknowledgment, just handed me the receipt and walked away. Rude is an understatement.

If you order from Given to Fly, I sincerely hope your experience is better than mine. They’ll never get my business again. Hospitality is about providing a welcoming and respectful experience—these staff members may want to reconsider their approach or their career path, because this was...

Alright so mixed bag here, we got two nashville sandwhichs and the grab ragoon fries so let me get into the good.

The grab ragoon fries were amazing, I would come here just to get those then grab food at one of the other places in this building.

The nashville sandwhich, well the chicken was cooked well and the bun was supernice but they went really heavy on the sauce and it was very oily, it was also not that hot. Run of the mills kind of sandwhich closer to KFC Nashville hot then something like Bird on the Run which has some of the best...

Went for dinner with my family. Great sandwiches. They give a very traditional sandwich (the chicken sandwich) a new view and flavour, and the fries are great. My...