Dumont Creamery & Cafe — Restaurant in Plano

Visited again following a previous positive experience. The store remains in a convenient location, is well-maintained, and offers a good selection of flavors. On this visit, I decided to purchase a pint of ice cream to take home.

Upon approaching the freezer, the staff informed me that prepared pints were unavailable and offered to fill a container based on my selection. I confirmed I wanted to purchase a pint, and the associate proceeded to fill the tub using scoops. It was unusual to see ice cream scooped into a pint container, as scooping can introduce air gaps, impacting the texture and potentially causing the ice cream to crystallize more quickly after storage.

When I reviewed the receipt, I noticed I was charged for 6 scoops rather than a measured pint. The staff did not clarify this difference during the transaction. Later, upon checking the menu, it became evident the store refers to a pint-sized container as "6 scoops," which differs from the industry standard of a volume-based pint (with a pint typically equaling 16 ounces or 2 cups). This approach may cause confusion, as the container is labeled and discussed as a "pint," but it is billed and filled based on scoops rather than a fixed volume.

Overall, while the store maintains good quality and cleanliness, clearer communication around pricing and container sizing would enhance the customer experience. The ice cream itself did not store well overnight due to the aeration and air gaps from scooping, leading to crystallization and...

A bunch of us visited this charming creamery and cafe on Friday night to celebrate my birthday—and it turned out to be such a heartwarming experience!

We tried a variety of unique Indian-inspired ice cream flavors like filter coffee, kheer, mango, biscoff, etc.—each one was delicious and brought back nostalgic tastes with a creative twist.

What made the night extra special was the thoughtful gesture by the staff. They overheard us talking about my birthday and surprised me with a small cake on the house. It was such a kind and unexpected moment that truly touched me.

The service was excellent, the flavors were on point, and the atmosphere was perfect for a fun hangout with friends. Highly recommend this spot for anyone looking to enjoy something different...

BEST. ICE. CREAM. EVER!!! FULL STOP!!! Served with temp-sensitive spoons that change colors, kids (and me) were like 🤩!!! (Highly recommend Snow & Cookies, Hocky Pocky, Strawberry, Biscoff and Lucky Charms…soooo, basically, everything I’ve ordered and sampled so far, lol…so many flavors, so little time!) GORGEOUS craft coffees, boba teas and lemonades made with high-quality, fresh ingredients and a nice selection of tasty treats like Tiramisu, cheesecake, and various puddings and macarons). Easy spot to get to with plenty of parking, if the wait for yummy pancakes at the breakfast spot next door is too long, pop into Dumont! Light and bright aesthetic, comfy leather chairs, friendly staff and free wifi! ...