Edmond's Burgers & More — Restaurant in Plano

Don’t bother spending your money here because they are rude!!!! After a long day of working as a healthcare worker btw! This cashier made a huge deal about getting a kids burger for my kid!! Pretty stating much stating I was lying anbout who the burger was for! And was being petty and not only that but look at the amount of fries they put in my son’s meal. This is ridiculous. I also wanted a small to go container for hot sauce and she said hot sauce is for dine in only customers and would be charging me. How ridiculous. We chose this place because it is close to our clinic and wanted something quick after leaving for the day and we have a staff of over 20 people and none of us will be going back ever!! We mentioned this to everyone at work in our group chat and let them know to never try this establishment unless they wanted to be treated poorly. look at the amount of fries they gave my 12 year old! Truly disgusted.

Editing my original review because apparently I can’t respond to this owners response in a separate thread. The definition of rude : offensively impolite or ill-mannered. That is the way your cashier treated us when ordering at your establishment today. We have a bad taste in our mouth and I say that hypothetically and theoretically speaking because in no way shape or form was this a “polite kind or generous” encounter. You expect health care workers to have those qualities but can’t address your staff or hold them to the same standards is disgusting. Policy is policy but for your cashier to continue to ask and almost harass us about the age of the person the meal is for, is that appropriate? Would a picture of my son eating the 6 fries he was served and the burger make you feel better about not harassing people when spending money at your restaurant? The only misleading thing here is the amount of fries that were provided in my sons meal and I’d bet my life on it that it was so poorly under poured because of the fact that your cashier continued to insist the burger wasn’t for a 12 year old because of the contents. Don’t worry I’ve wasted enough energy on this review and hoped your establishment would take this review as constructive criticism to be better but very clearly even that was a waste of time. Don’t worry we won’t be spending...

WOW! We were in the area and needed to grab some lunch. We were originally going to eat at a different place, but just by chance, things did not work out for us to go there. I am extremely happy that it didn't work out because we found this place instead. The reviews were great, so we decided to give it a try. I cannot say enough about the service, cost, and taste!!! First of all, the service was impeccable. Very friendly, patient, and extremely welcoming. The price was on point, especially for the high quality of the food! The taste was amazing (my mouth is watering just thinking about it)! My youngest son(14) had the Buffalo Chicken Sandwich (not pictured because I was too late), but I did get to taste it. It was packed full of flavor! My husband had the Blue Burger, said it was the best he has ever had! My oldest son (17) had the Pattymelt, which was delightful! The bread was beautifully toasted, onions caramelized perfectly, also full of flavor! I had the Hawian Burger...... omg, it was hands down the freshest summer tasting burger that I can't wait to get again! All of the sauces, veggies, meat, and grilled pineapple combined to perfection! In addition, BEST Onion Rings ever! They were cooked perfectly, batter was on point and they were not super greasy like most are. French Fries were..... again, perfect! Last but not least, their homemade Ranch dressing, I literally want to buy a tub of it! I wanted to drink it...... and I may have. Lol!

For real! Try this place out! You will not find better tasting food ANYWHERE! We will be making the 40 minute drive just to eat...

We wanted to love Edmonds after reading all the reviews but we just didn't. The burgers were good, not great. They have a flaw in their ordering system for dine in & to go. We asked when placing our dine in order about placing a to go order. We were told to place the to go closer to the end of our meal. After noticing several people wait for their food & go up to the register to check on the status (it's a walk up & order & they bring the food to your table system) we decided to place the order halfway through eating our dine in meals. The to go order was a shake, burger & fries. Knowing it's to go, instead of making the shake at the end, they made it right after we ordered it. With the extended wait time on food, the shake would have been completely melted by the time the rest of the order was ready. I asked & they did put it in the freezer for us until the rest of the food was ready. The incident that bothered us the most was when they brought part of the order to the table next to us. It was a kids meal for an adult. I completely understand why someone would order the kids meal as it's a single patty which isn't offered on the regular menu. The employee actually confronted the guests about ordering the kids meal for an adult. I understand that's their prerogative to have a kids menu, it was just very uncomfortable to be seated so closely to a table getting reprimanded. It was just handled poorly in our opinion. It was very busy so I'm certain we weren't the only guests to...