Marco's Pizza — Restaurant in Plano

So we have been eating Marcos Pizza for years there’s subs and pizzas and salads are top notch . But lately we have been eating more often due to the fact my wife a week ago had a c-section.. So tonight I called in our order and I girl answered phone thought her name was Jennifer not absolutely positive though 6:32pm oct 2nd and I just wanted to verify I called the right Marcos in my delivery area because were impressed by this Marcos cause last week when we order the owner of the establishment did the delivery and spoke to my wife when he delivered it and was sooo polite and nice and we really like to support small local businesses.. But tonight when the girl answered she said what’s your number so I told her and she said can you repeat the last 4 so I did . Then dead silence for 15-20sec so I thought maybe she didn’t hear me no reply nothing so I just repeated our number again and when I did she said I heard it the first time you can stop repeating yourself and she said it ubruptley in a rude tone and then ask what would you like to order I said nothing and hung up. Because I’d never have any one make my family’s food who talk to me like that. I feel good service providers need to realize what they make we consume so if your rude in any way I’d never eat the food for my family’s safety and I’m sure everyone would agree.. I will say this , the owner who delivered our stuff last time was awesome for real and I hope he gets that one under control cause we wouldn’t order food from there again… which sucks customers for a...

Alright, since there aren't a ton of reviews yet for this particular location I'll throw in my two cents.

I ordered a smattering of things since this was my first time ordering: pepperoni pizza, wings, and a ham and cheese sub. It was all very ... okay.

The wings: taste like what pizza place wings taste like. I don't know how else to explain it. They're all usually not as good as the worst wing place, but still edible.

The sandwich: was bland, but not bad. I had to check to make sure they even put mayo on it. They did. It didn't help.

The pizza: what's going on with this pizza? It's like the store saves all the flavor that they leave out of their other food so they can put it in the pizza. That's not a compliment. It's like when you first start out cooking and you forget to add the Italian seasoning at the right time so you just add it at the end and then the whole meal just tastes like Italian seasoning. Again, it's edible, I'm not going to salivate over the thought of it though.

Lastly, and this is where y'all really shot yourself in the foot. I ordered extra ranch and extra ranch was not included. For me, that's not a big deal. But for my wife? It's the ultimate betrayal. Plus, the extra ranch would have helped to cover up the taste of the seven layers of Italian seasoning that's baked into the pizza.

It was delivered super quickly though. Overall, 3/5 stars would eat again but only...

Every time I order from this Marcos (over the past 6 months), they cannot get my order right. Today I wanted to do the Magnifico Hot Honey Large for $10.99…. The coupon link/code for this specific store would not work. I had to find a work around which was annoying, but it’s technology issues.

When I was able to place my order and it was delivered via doordash (no, I did not order through doordash so it was weird they delivered my food), I went for a slice and the Hot Honey was missing. What on earth! That is the reason I chose this pizza!

No, I did not fall the store because I’m tired of fighting for them to get my order right. It’s not that hard.

The pizza is decent, but not what I ordered. The status alerts from the store were about 20 minutes off from when I actually got my food. The website is extremely frustrating (only for this store). Ohhhh and the ability to do a survey is MIA. The receipt has the option on the back and references you to the front of the receipt, but that information is no longer available.

It’s really disappointing because this store was amazing when it opened and only seems to get more flaky. I’ll drive to do carry out at other Marcos before I let this store disappoint...