Urban Crust — Restaurant in Plano

August 2023 - Return visit one year later after our last review. We have loved Urban Crust for years! In fact, our daughter's rehearsal dinner (The eve before her wedding) was here at the Urban Crust! Allan & I were in the area yesterday, so we decided to lunch at Urban Crust once we were finished at the Plano Municipal Court, (Yes, I received a citation for breaking the law - Watch for my review on the the Plano Municipal Court). The Lunch Special costs $13.99 and includes a personal size pizza, Caesar salad or soup, and a drink. I ordered a pepperoni personal pizza, and Allan ordered Italian sausage. Immediately, our server placed a basket of freshly hot pizza bread, a dish of Olive relish, and Italian tomato dipping oil, which is perfection in flavors of authentic Italian! Oh, such goodness, I dipped and dipped! The side Ceasar Salad came out, and true to everything at Urban Crust, it was plentiful and fantastic. I took half of it home b/c of the generous portion. My personal pizza arrived, and it had soooo much pepperoni on it, I had to set aside half of the pepperoni! THE CHEESE! The cheese is unique perfection, and Chef told me they MAKE the cheese IN-house with ingredients flown in from Italy! I haven't tasted cheese like this for a year. Outstanding! I took home 1/2 o my personal size pizza and threw the "over abundant" pepperoni on top. My server included a "To-go" olives & tomato dippings, mmmmm! Even though I couldn't eat but half of my lunch, I can always manage a few bites of Crème Brûlée! Right? Allan and I ordered a shared dessert cup and were thrilled when this beautiful, little dish of Crème Brûlée topped with sliced strawberries was placed between us. It was lovely! The Crème has a hint of vanilla beans and is a perfect dessert topped with fresh fruit. A wonderful way to end a lovely lunch, in a FAV restaurant in vintage, downtown Plano. Next time, we'll go upstairs to the nighttime MAGICAL ROOM with a view! Stay tuned.

Check out my photos below.

Everything about Urban Crust is outstanding! The food, the atmosphere, the service! Allan & I each ordered a 12" pizza, (Just to have leftovers). We ordered a bottle of Moda but sadly they were out of Moda. However, we very much enjoyed the Gabbiano Chianti. Chris brought us a basket of fresh hot bread and a divided tray of marinara sauce and minced olives sitting in Urban Crust Olive Oil. This complementary starter is sooo good, we ordered a pint of each to go, as well as a bottle of OO. ($12 ea/$14) Our pizza's arrived quickly. We love Urban Crust's fresh grated parmesean b/c it is like no other parmesean! In fact, we never add parmesean anywhere else. Allan is a meat-eater so he was thrilled at the generous amount of medallion sized sirloin. The mozzarella is flown in from Italy and one can immediatelytell it is different from all the others. Allan wanted to order a caprese with burrata, but I knew it was too much food. However, I do regret not ordering it "to go". We boxed half of our pizzas and ordered the fresh, made in-house Tiramisu. What can I say but the first bite was heaven! Note: Next visit will be upstairs where we can watch the sunset and dine by the Ice Bar. The Ice Bar is absolutely beautiful and I promise to follow up with post from "The Urban Crust Part 2, Upstairs". It is amazingly beautiful but please, go experience it for yourself! Thanks Chris for your phenomenal service! And, guess what we're having for dinner...

"One of the best pizzas places I’ve ever been to!! Service was outstanding and all the waiters were very nice. They even described where the ingredients come from. My date and I had a wonderful time and created one of the best pizzas I’ve ever tasted! Great date idea if you are both able & willing to eat the same pizza! Recommend trying the truffle oil, buffalo mozzarella, and caramelized onions (Great combo 😋).

They also have a roofing area that looked really cool (will probably go back to check it out). The multi-floor gives it an urban-style feel. Gotta try it out if in the Plano area!" That was my review for Urban Crust about a year ago when I went for the first time. A lot has changed since then: the date took is now my girlfriend, I have a new job as a Life Coach and I now like sparkling water! What hasn't changed is Marissa is a genuinely lovely person and Urban Crust is spectacular! Marissa and I have been wanting to go back for a while and it was well worth it! We were able to sit on the rooftop section which had a breathtaking view (recommend going in the evening before sundown for the best view). We enjoyed a few Moscow Mules this time: I ordered the pineapple and Marissa ordered the honeysuckle. They paired very well with the pizza! We decided to custom order again, this time with buffalo mozzarella, caramelized onions, mushrooms, chicken and truffle oil (😋)! The pizza was fantastically delicious! The server was utterly efficient and quick. The bread they bring out before the pizza is tremendously good and its pairing with tomato sauce and olive tapenade is quite nice! Will definitely come again! My now girlfriend, Marissa, had some wonderful insights she would care to share:

"My boyfriend and I came here for dinner a couple weeks ago. We’ve been before but haven’t written a review yet! This is my favorite pizza place by far and it’s because all the ingredients are so fresh and great quality. This go around we built our own pizza which included chicken, mushrooms, caramelized onions, buffalo mozzarella, and truffle oil. It was sooooo yummy! I definitely recommend this combo! We also started off with a couple mules, one honeysuckle flavored, and one pineapple flavored. It was nice to sip on on the hot weather on the rooftop. Another reason I love this place is because of the pizza crust served as an appetizer along with a tomato’s sauce and olive tapenade. It totally adds to the experience! I 100% recommend Urban Crust to anyone visiting Dallas!...

My wife and I ate here for the first time yesterday. We sat on the ground level because it wasn't too crowded, it was nice and quiet. Nice atmosphere, great waitress, very attentive and personable. While we were waiting, we heard someone from the back make retching sounds. It sounded like it was coming from the kitchen. Not really pleasant sounds to hear from the area our food was being cooked. My wife looked at me, and I said don't worry, probably just the staff having fun. My wife ordered the four cheese pizza and a hibiscus mule. I ordered a Moziac IPA and a margherita pizza. Our waitress brought out bread with two sides for dipping, all very good. The drinks were great and good portions. The pizza was fantastic. Really good. The next day I was excited to eat left overs. I heated up a piece of pizza, and about two bits in, got to what I thought must be a piece of artichoke that was too tough to chew. I spit it out and saw that it was a large piece of plastic. About 1 inch by 1 inch. I saw that it had been covered by cheese and in the photo you can see that when it came out of the pizza there was an outline left. Hopefully it was just an honest mistake. I'd hate to think that someone thought this would be funny. If it wasn't for the retching sounds I'd have been more likely to think it was just a mistake. But, it does make me wonder if someone did it on purpose. Other than that, we really liked the place and the food. So hopefully management looks into this and takes appropriate action. It it wasn't for these two incidences I'd have given...