Whistle Britches - Willow Bend

My husband and decided to try WB because a friend recommended it. We arrived around 8pm and was seated quickly. There were only about 3 other people in the entire restaurant. Our waitress Alyssa came to the table after about 15 minutes and never greeted us, just asked what we wanted to drink. My husband asked for a mango margarita and I ordered a house frozen. She said they only had watermelon so we settled ( odd). She came back to the table and said she was wrong and they were serving other flavors. My husband asked for a swirl and she said it would be a $2.00 upcharge??? We said that was fine and she brings two regular margaritas to the table. We informed her we had ordered a swirl and she reminded us again it was an upcharge.... Okayyyy!!! She comes back to the table with a half frozen drink that had some type of syrup poured over it. It was insanely sweet and disgusting to say the least. Alyssa was very impersonal to the point where it came across as rude. She proceeded to take our order we asked for the kungpai wings, the pork chops and fried fish with fries and corn fritters. My husband asked what sides come with the pork chops which she said mash potatoes and green beans. He asked to sub the mash out with another side, she said it would also be an upcharge. He said the original sides would be fine.When the server brought out our food, my fish was cooked beautifully however the fries and corn fritters were over cooked. My husbands pork chop looked as if it were cooked in old grease and he had what appeared to be a salad on his plate. We asked the server where we're the sides and she said the salad was the side??Alyssa then comes to the table and says " my bad" those sides I mentioned were on our old menu. I told her to just bring the check for the wings ( which were undercooked) and drinks and we were leaving. She closed our tab without any apologies NOR did a manager come to the table to see what transpired. The service was horrible and Alyssa really could benefit from Customer Service training.... honestly all of the staff we encountered could. We asked for to go waters after she brought the drinks because she didn't offer any and she brought two regular glasses of water. This was an all around horrid dining experience and I would never recommend WB nor return. There are better restaurants in the area where you'll receive prestine service.