Hadn't eaten all day! Pull up to this spot with my kids very hungry. My pictures don't do justice to how dirty the wall & floor are... just disgusting!!! That should've been my que to walk out but we were very hungry. We had to wait long to order while 2 employees chatted! When the guy came to take our order, his hands were very dirty. With those sake dirty hands he brought water touching the rim of the cups so ni water for us. Then a woman comes out the back picking her nose, did not wash her hands & went to make our drinks. My son went to cancel the drinks. She still brought over one... when I let her know that we canceled the drinks, I got the most evil look so I told her, "you picked your nose, didn't wash your hands & started making drinks." She walked off without a word & washed her hands at the sink after the fact! No one checked on us! The food tasted off, like slightly infused with chemicals! We had the ask for bills which were incorrect! Sadly several of these restaurants try this scam of overcharging by a pretty small amount (about $1 this time) knowing most people won't notice... think 100 customers in a day, that's an additional $100 a day, or $3,000 in a month! So check your bill no matter where you go but...
Read moreWow okay. Where to start. I came in with a friend for lunch before realizing we were running short on time and having to leave with our food in to go boxes. We walked in and the lady who sat us and took our drink/food order was really kind of... terse? I ordered chicken bún as it's what I usually get. I order it semi-regularly from various locations so I'm used to having a good, filling meal from it. I ended up being super busy so I haven't actually finished my food yet after taking the majority of it to go but when it arrived to the table and I dug in, the noodles were... hard? Vermicelli noodles aren't supposed to be hard for bún. It was like they were al dente. They were also like clumped together where it was the densest. My friend said maybe they were made from packets of noodles and steamed improperly. The noodles were no bueno. The chicken tasted good and was cooked great. I had a huge chunk of gristle but I have that kind of luck so I just put that bit to the side. The man behind the cash register was super nice! He let us pay separately without issue. Oh and my honeydew smoothie was the best part of the entire experience. If you go, order one of those and don't...
Read moreIt's a winner..another excellent lunch or dinner stop ..we plan on stopping here when we are in Walnut Creek The service can seem distant but language is a factor ... Be patient ask questions enjoy your food.. They make their own wontons and fried egg rolls .. I couldn't eat them because I can't eat shrimp my wife said they are delicious..they are made here at the restaurant and I wanted some just from how good they look.. Parking is great , large parking lot plenty of space, easy to get to.. If your in the mood for good food stop here. After a year of quarantine no sitting in a restaurant and eating ....this was my first sit down eating out..they made sure to separate dinners and the Pho was just as good as last year. Congratulations on surviving a very tough time.. There are other Vietnamese restaurants that I haven't eaten at . Some just as good as Saigon City . When a find a very good Vietnamese restaurants in my travels I don't need to try other places. Saigon City comes to mind when ever I'm in Walnut Creek or Hercules or even south to Lafayette.. I rarely give five stars this restaurant...
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