Starbucks — Restaurant in Pleasant Hill

I come here a lot and never had any issues before. Usually there's about 5 to 10 minutes wait but yesterday I went and picked up my order and my coffee were cold. I asked the male barista to remake it for me but his response was rude and aggressive towards me. Stating "if you're picking it up an hour later of course it's going to be cold that's what drinks do" and walked away. I was flabbergasted with his attitude because normally they would just remake it no problem, so I asked him what was his name and he kept walking away towards the back of the house while ignoring me. I then asked two of his coworkers a male and a female who were just standing there to see if I can get his name and they both did not give me his name but the male coworker stated "I can just remake it for you." So what was the problem then if you can just remake it? It's the worst experience I've had with Starbucks ever. I gave zero star because as a customer they made me feel unwelcome and uncomfortable. He should not be working there with that negative attitude and will definitely address this issue with...

I asked For a Double Tall Cappuccino. We received two Grandes- Too Much Wilk for my Taste. I informed the lady that took my order of Mistake. She Refunded Money and said the Tall Cappuccinos are on us. Barista Made Another Two Grandes. I told Him that it was supposed to be a "tall" Cappuccinos. He Blamed it on Cashier. Wait it Gets Better. By This Time all the Food My Wife ordered was Cold. The Next Drink was Made in Record time. Strange huh. He just Poured the Grandes Into a Smaller TALL Cup. Talk About Checked Out . Although Starbucks quality has been steadily Decreasing. This Barista took it to a New Low. Both Barista and Cashier attention was...

Ordered on App, waited 15 minutes before realizing everybody in line getting their drink but me, asked and they told me they would make my drink but would have to wait for everybody else. Apps fault, APP ordered at different store, but come on after waiting 15 minutes they tell me I have to wait longer instead of offering to make it right away. No thanks, won't recommend or go to this store again. I'm from out of town so I don't know all the Starbucks in the area. 50% App and 50% store gave me a bad...