Paris Baguette — Restaurant in Pleasanton

Paris Baguette is an absolute gem of a bakery that effortlessly transports you to the charming streets of Paris with its delectable treats and delightful ambiance. From the moment you step inside, you are greeted by the heavenly aroma of freshly baked goods, and the warm smiles of the friendly staff make you feel right at home.

One of the standout features of Paris Baguette is the exceptional quality of their products. Each bite is a testament to the bakery's commitment to using only the finest ingredients. The pastries are always fresh, perfectly baked, and boast a heavenly texture that is both light and airy. The flavors are well-balanced, and the fillings are generous without overpowering the overall taste.

What sets Paris Baguette apart from other bakeries is their commitment to innovation. They constantly introduce new and exciting creations, ensuring that there is always something new to discover. From seasonal specialties to unique fusion pastries, their creativity knows no bounds. It's a testament to their dedication to keeping their offerings fresh and exciting.

The ambiance of Paris Baguette is equally enchanting. The cozy seating areas, create a charming atmosphere that invites you to sit back, relax, and savor your treats. The bakery's cleanliness and attention to detail further enhance the overall experience, making it a joy to visit time and time again.

Lastly, the staff at Paris Baguette deserves special mention. Their genuine passion for their craft and dedication to customer service is evident in every interaction. It is breathtaking how hard the employees of paris baguette work to make every bite memorable for their customers. My interaction was with a certain employee named Niaz who I see some mornings when I go to get a coffee and some fresh bakeries and she does not fail to remember my exact coffee order and never takes the smile off her face, Niaz is truly an implacable employee. They are always ready to offer recommendations, answer questions, and ensure that each customer leaves with a smile.

In conclusion, Paris Baguette is a bakery that truly lives up to its name. With its exceptional quality, diverse selection, and delightful ambiance, it is a haven for pastry lovers seeking an authentic taste of Paris. Whether you're looking for a quick bite, a special treat, or simply a place to unwind, Paris Baguette is the perfect destination. Prepare to be transported to the streets of Paris, one heavenly...

My recommendation, if you want good customer service, or concern about nut allergies, avoid Paris Baguette -- especially avoid this location. I definitely will not be going back.

When I went in to pick up a holiday cake I had ordered, I asked if had nuts and the person helping me asked someone else if it had nuts. She didn't know so she asked someone else and after thinking for a while, they said it did indeed have nuts. I went back out to my car and then called my wife and she was irate because she specifically ordered it to not have nuts, as per the web page.

I went back in to double-check, showing what the ingredients list online said, and they said that it didn't have nuts. For them to be so cavalier about the nuts vs. no-nuts question is pretty infuriating when I have two people in my family with severe nut allergies. But they just brushed it off like it was nothing. The assistant manager was rude and when I asked for the manager she said "What's up?". Not "How can I help you?" Not assuming the customer was right or deferring to the customer. Just "What's up?"

At this point, I don't want to do business at all with them, so I asked for a refund. They said that since I took the cake out that they couldn't do it. I asked for just a refund and to have them throw the cake out since they were misleading and I didn't want to do business with them. I didn't want a free cake, I just didn't want to give them my business. Again they refused.

So I left and will be disputing the charge on my...

we come here frequently only because it’s conveniently located on our way to see family. we much prefer the other locations, especially the one in sunnyvale. the cakes and pastries are good, but the service at this location is abysmal. i can recall a handful of bad encounters at this location even from the last few months. i especially want to shout out the guy working at 7 pm on 1/18/2022. he is a masterclass on how to be the rudest worker in hospitality.

when we brought out items to checkout, he asked if we wanted a bag. we wanted our pastries in a box, so we told him such. he rudely told us that he could only give us a box for the pastries and not the bread that we got. totally fine, but i don’t understand the attitude. we never even asked for a box for the sliced bread.

but the icing on the cake was when we ordered a large cake. i asked if he could write happy birthday on it. he said no before i could even finish my question. i was stunned. he then said that there was no one here to write it. mind you, i’ve been to much lower end and also super luxurious bakeries before and i’ve never heard that excuse before. i’ve also never had such rude service at a bakery before. i just paid and left afterwards. i wasn’t interested in dealing with his cold attitude when we did nothing to offend him.

i’d suggest management sit down their staff and give them a refresher on how to properly deal with paying customers. there’s so much improvement to be made with the staff at...