Rita's Italian Ice & Frozen Custard — Restaurant in Plymouth Township

Worst customer service and embarrassing experience. Don’t go here. At 727 I purchased a milkshake and water ice. It was handed to me and my son said it was not chocolate Oreo so requested they remake it. Before I handed it to them I scraped off the excessive whip cream as my son wouldn’t have drank it. Literally lost half the contents when I scrapped it off but oh well. When I explained it was not correct and asked for it to be remade I asked for no whip cream and cherry. When they remade it, they told me I owed 7 dollars bc I drank half the milkshake? I said how could I have drank that in less than a minute? And how can they remake something and not tell me they are going to charge me again? Rude young staff with zero customer service. They all need to be trained and...

Gross. This place is a filthy mess. The parking lot and sidewalks were covered with debris, garbage, and stains. The bench is placed on the side of the building, next to a smelly trash can, and overlooking an overflowing dumpster, with garbage strewn about. Either the owner of this property, or the owner of this Rita's needs to spend a few days out there cleaning up this abomination; this is a walk-up that is supposed to be a a treat to visit, but it's hard to enjoy a milkshake when all you can smell is rotting dumpster. Seriously, buy a...

After 1 1/2 hours of training Monday night in 99 degree heat, 15 members of the Barren Hill Volunteer Fire Company headed to Rita’s Conshohocken. To our surprise, the manager treated the crew to Ice Cream, Water Ice & Gelati. Many, many thanks for your generosity and support. Most refreshing Mango Gelati I ever had! Jim W -...