Jimmy John's — Restaurant in Plymouth

I love Jimmy John’s but I highly recommend avoiding this location. I arrived, asked for a water cup, and ordered my go to little John sandwich, without onions of course. To my surprise the total was nearly 10 dollars. I was surprised but I didn’t think anything of it and moved on.

Then, I received my sandwich, and of course it was the wrong kind. I looked at the receipt, and I was charged for a medium fountain drink, but I had never received the cup nor had I requested one, and there was a random surcharge that did not apply to my order at all. It almost seems as if the management of this location is intentionally up charging the customer. Oh well, I moved on and while in my car I took a bite of my sandwich, and of course, there were onions, the one thing I did not want. Not only was it the wrong sub completely, but the ingredients tasted old and I did it feel comfortable eating the sandwich. It should also be mentioned that the teen workers were very unhelpful, as when I had informed them that I had received the wrong sub, they just shrugged me off and went back to chatting.

Overall I am highly disappointed in this establishment and I would suggest everybody of the same as me...

Do not eat here. I ordered 3 times for pickup and everytime the sandwich was screwed up and not how I had customized it in the app. Every single time it had tomatoes when I selected NO TOMATOES and another time it had the tomatoes when I still selected no tomatoes and was also missing all the extras i added like onions and mustard like what the heck guys come on? Theres something wrong with their order system or something online. Also I got extremely sick after eating here and did not see proper sanitary conditions being met behind the counter which I think is why I got sick, someone not being sanitary in the kitchen. Eat at the JJ's in sheboygan and save yourself the diarrhea and food...

This Jimmy John’s is new but they’ve had enough time to properly train employees. I come here often because it’s my kiddos favorite. On more than one occasion I’ve observed improper food handling. Specifically gloved individuals touching their face, phones, markers, the register and then go right back to working with food or bread dough - a big no no. Proper handwashing needs to be drilled into them if they want to succeed. Also, could be so much...