I have ordered from this Chinese restaurant for years. Unfortunately today I made a huge mistake. I placed an order by phone. I was speaking to the manager. I placed my order and asked him if my delivery person would be wearing gloves and a face mask. He assured that they would be. Ok no problem. As the knock on the door 45 min later. I let them know I was putting on my gloves and mask. I opened the door handed the delivery guy the amount of $26.00 looked up and he had no protective mask or gloved. He already had my $ in his hand. I ? Where was his gloves and mask . he acked like he didn't know what I was talking about. I closed my door and immediately called China Express. There response was we are sorry. Not acceptable. I told them I wanted my $ back and to pick up their food. I am very uncomfortable. There is a lot of risk accepting anything from any company that does not protect their customers . after calling back 2 times the driver finally showed up. With a mask and gloves. After delivering several other orders. I will not recommended this company to any one unless you want food from a company who doesn't care about who delivered your food or about you. Very very concerned about anyone who got a delivery from China Express today or any other day. Km...
Read moreDo not order from this place they have all combos pre packaged and in a refrigerator. They just microwave your food that god knows how long it’s been in there for . I asked to have my protein separate from the pork fried rice and they would not do It because they said “ it was premise in the combo to go boxes” I asked it if was pre cooked and of course they said no it is cooked separately. I then begged them to give me a reason they couldn’t just put them in two different containers ???? Very sketchy will never ever ever order from this place again. I work in the food industry for over 20 years from cook to bartender to manager you name it I’ve done it. Was a very reasonable request and doesn’t make any sense to me and from what I got from the conversation was they are pre made and pre packed . So I guess they just microwave them to order . Disgusting, DO. NOT EAT FROM HERE !!! 0...
Read moreThey have new owners and the quality of their food has gone down. You used to get chicken fried rice with the lunch combinations now it's pork fried rice. It's a different kind of rice too that's not as good. The General Tso Chicken used to be big chunks of white meat chicken with brown sauce that had good flavor and was spicy. Now it's small chunks of dark meat chicken with an overly sweet sauce and no heat.
You do get a lot more food now and the prices went down a little but I'd rather pay the extra $.50 and get less food if the quality was what it used to be. To be completely fair there was nothing offensive with the food we got to the point where it was inedible and the new owners are perfectly nice. The problem is that this used to be a nice hidden gem with genuinely good actual New York style Chinese takeout now it's generic Chinese restaurant #37...
Read more