Little Caesars Pizza — Restaurant in Ponca City

Only thing good about the visit was the pizza was fresh since we had to wait. The customer service from the apparently manager was really bad, he was extremely rude to the customers in front of us and kept yelling at the employees back in the kitchen from the counter. I know sometimes you have to raise your voice but this was much worse. The customer in front of us end up walking out after trying to order a classic hot n ready pizza 3 times which was told would be 15 minutes wait, and he's total was $9 and some change. Customer asked why when classic is $6. The rude manager said oh wait then said it was $6.05 the customer picked his money up off the counter and walked out and eventually left. The manager laughed and yelled back at the employees again. My 12 year old son, even said that guy with the dirty green hair was not wearing a mask and he is rude. If we go back there it will not be...

I am giving three stars. Keep those pizzas fresh! I nearly left with a disappointment in a box.

To be fair the man working the front and back (busy no doubt) was extremely courteous. Quickly as he could he gave me a fresh hot and ready I was expecting. He even brought it out to my car.

I intend to raise my rating after another visit. But when there are only five stars to rate with my rationale is: no one gets a five star without being perfect and extremely satisfying. Anyone who isn’t perfect but polite and without many mishaps gets four. Those who fall short of the actual target entirely but recover well get four. Those who get two stars may as well get one so that’s that.

I look forward to adding a star.

Updated 7-11-18

It’s the people that make this place. A little tweaking and this place is gold for pizza at a deal....

Very reasonably priced speciality pizza when you use "create your own" options. AND picking up is so easy, don't even have to wait in line, use the code they give you and it's hot and ready when you get there (I have had good experience when I order about 30 minutes ahead)! Friendly staff and fast service for "extras" like their zap pack too. I reread this post and heard an advertisement... Nothing like that, funny I'm spending so much time on this one but I love food made just for me aka substitutions and had given up on pizza because it got too expensive to order speciality at most of the pizza chains... Little Caesar's is my answer and I just had to share!! Ps- left overs fabulous warmed in...