LOS PORTALES — Restaurant in Ponca City

“Only after I had finished a pitcher of margaritas” Good dining in Ponca City just doesn’t exist, anymore. On Sundays it looks like every restaurant (non- corporate chain) that is open, is a buffet for the all you can eat diners. And, the three or four of them that are open are packed. Los Portales is no different, the parking lot was full. I didn’t realize they offered a buffet until we walked in. However, you can order from the menu. That’s what we did, and after seeing the buffet, I am sure our dining experience would have been much worse had we tried the buffet. Even though we ordered off the menu the buffet deserves a description for those that may be interested. It is essentially a taco bar with a few other items. It is small, way too small for the number of all you can eat diners enjoying it. After looking at it, there was absolutely nothing that appeared appetizing a. One word description “trough.” But, at least you could make your own version of their mediocre food. Since, the buffet was the big draw there; I was a little worried about getting service from ordering off the menu. Surprise! The service was prompt and the food was delivered in minutes after ordering. It was hot and fresh. No problems here! This is a light to no spice Mexican restaurant, from the salsa to the meals. The chips had been reheated so many times they were turning a dark brown. You should be getting the picture by now. I won’t drag you through a description of every item on our plates, but he meat in the enchiladas and tacos were bland, the chili relleño was pathetic. To be fair, nothing here tasted bad (well maybe the chips), but nothing here would bring me back or cause me to recommend it. For Mexican in Ponca City, I like the place on 14th much more than the restaurant at the airport or Los Portales. I asked my wife if she would eat here again and she said “Only after I had finished a pitcher of margaritas” If you are looking for other Mexican restaurants in the area, check out my reviews in my collection "Jalapeno Highway" on Yelp. I've...

We were with a party of 12, they took everyone’s order; noticed that they were a little slow in taking our order, and then some of our party was already getting their dinner and then they realized they had not taken our order yet. However, everyone’s food was being set at their seats but I had not had mine yet. In fact, we had to ask twice about my food. By the third time it finally came out, but everyone in our party had already finished their meal and I was left eating alone along with my boyfriend who had already finished his meal. We brought it to the attention of another wait staff and then to the manager at the cashiers desk. He didn’t even look at us nor respond. Asked him if he had heard what we had said, never looking up, he said yes and never apologized. We will not...

We sat down and then ordered. I got caso and wanted to use my silverware to stir it and opened a newly wrapped set only to see this.

I did not want to eat at a restaurant that gives me dirty utensils. Because it makes me wonder what else they're not cleaning good... So instead me and my brother got up from the table and decided we wanted to leave, And that we would pay for the caso and the drinks. But the gentlemen I spoke with, possibly the manager or owner ?decided to try to argue with us about it. Even though they could get in trouble for being not cleaning properly...

I will never go back to this restaurant and I don't recommend going at all, unless you want to eat off possibly dirty plates and...