Subway — Restaurant in Pontiac

I always come here and get my orders done right and receive good customer service. But tonight was the WORST, whoever the man was that was working had a very poor attitude and was rude. He got my sandwiches mixed all up I got 3 foot longs and 1 of them was put on a different bread and the other the bacon tasted uncooked. I asked if he can label my sandwiches and he said in a stern voice and pointed to each and said which was which but when i got home they weren’t the right ones that he named. So yeah his service was horrible and if I ever come there and he’s behind the counter I will walk right out. I don’t know his name but i know he’s tall and African American with a curly Afro that looked unsanitary with no hair net. He was working the close shift the night of...

i was the only person inside of the store and picked out some items to go. Instead of acknowledging that I was waiting for a while, the guy decided to continue making sandwiches and wasn’t nice at all. I understand you have tasks and orders to fulfill. and if you can’t get to me that’s okay. but an acknowledgment of “hey I’ll be right with you” or “I’m just finishing up these sandwiches and I’ll help you out” would have been a little considerate instead of being ignored at the register with him right next to me for 5 minutes. Working in customer service isn’t fun sometimes, but to at least acknowledge the customer is something that should be done, regardless of how you are feeling. Especially if there is only 1...

I stood there for 5 minutes waiting to be greeted saying hello then he came out with a attitude not saying anything just staring and this is my third time coming into this store and a white bigger man is always the one there The first time I asked for a pizza he told me he didn’t take any out and defrost them Yesterday I asked for a pretzel and he says I didnt have any butter and today he told me didn’t take any out they are frozen He rolls his eyes if u decide on a sub because he says he’s out of everything else then after everything u order he says that going to be extra charge I think to get you not to order it but the entire experience was very unpleasant and the lettuce was brown I don’t think he is using...