I am 37 years old and grew up loving not Marcos pizza but Port Clinton Marcos pizza! I been in the military for 17 years and all my people know when I make it home we will eat Marcos around 5 times.... well that was until my last visit.... I ordered my food in person and she wasn't able to finish the purchase so she called over, who I assume was the manager. The lady explained to the manager the issue. The manager asked me how I'd like to pay. As I answer the question she rudely interrupted me by over looking me to someone that just walked in and says to that person "you are a regular what was your order?" Then walked away to find it. I waited 5 minutes to call her out and she never came back up. My apologies that I'm overseas defending our country and I can't be a "regular"!!! I will never order from this place again. I walked to Saucey across the street and it was amazing!! Recommend 100% to support...
Read moreOrdered a deluxe pizza, boneless wings and a salad at about 7:45 pm. Used the online ordering. By 9 pm there was no update so we called to make sure they had our order. When they answered, I explained that I ordered online and wanted to make sure they received our order and what the status was. They hung up on me! Then I tried calling back and they wouldn’t answer! I waited until about 9:30 and tried calling again. This time someone else answered and said it went out with the delivery driver at 9 so it was on the way. The driver finally shoes up about 10:15. Our pizza box was smashed down flat, all the toppings were stuck to the top of the box and was obviously cold. The driver pretty much said oh well, they were busy. She said they would credit half our money back and she left. I paid with a credit card online and gave a $10 tip online. They never credited anything. We will never order anything...
Read moreWell we have been trying to give Marco's PC the benefit of the doubt but last night was the last time. This was the 3rd straight order from them that has been wrong, cold or the food was bad (took one bite of the pizza, threw it out) and now I'm sick after eating it last night. Again either there's no delivery or it takes over an hour. When you order online, it says 30 minutes. JOKE. EXPECT about an hour and a half. This is on a Wednesday night. The food was HORRIBLE!!!! Such a disappointment when you spend $40. Pizza looked like it had been dropped and was cold and extremely greasy, subs were cold, and the one sub looked like an entire onion was thrown on it. I used to love Marco's. They were fast, food was hot and delicious but not anymore. An occasional mess up once in a while, ok, but this has now become the norm. EAT AT...
Read more