Taco Bell — Restaurant in Port Saint Lucie

Worse location ever! I’ve had 3 specific encounters with Norma V at the drive thru window specifically as she is typically the one at the drive thru window in most cases. She has been completely disrespectful and unprofessional each time. This morning will be the last time I ever go to this specific location. I was charged $18.79 after I only ordered my typical $5 breakfast crunch wrap. I was handed a bag with 4 breakfast grande burritos that was obviously not the ordered that I placed. No big deal to me as I use to work in fast food chains myself for years early prior to my career. So I completely understand mistakes happen and occur. However After explaining to Norma politely that this isn’t the order I placed she immediately went into defense mode and got an attitude stating that “yes this is the order that you placed” I then stated that I only wanted a steak breakfast crunch wrap, she then continued to argue with me in a belligerent manner saying I ordered 4 burritos (2 sausage and 2 bacon), I told her she even repeated me back the steak crunch wrap order at the speaker and she told me the burritos is what they call wraps. At the point I realized we were not getting anywhere and she clearly was not interested in resolving the matter by refunding the extra amount I was charged and to just fix my order so I proceeded to ask for a full refund in which she had an attitude and snatched the food from my hands and proceeded with my refund. She then looked at me and said ok you can leave, I requested my refund receipt and she handed it and rolled her eyes. This will be my last time I ever go to...

For once 🙌😌 🙌 It is VERY RARE to go anywhere anymore and actually get good services/customer service.

But that is exactly what Ramy/Ramie & Josh provided today!

My order was correct, the experience was pleasant, and I felt appreciated 🤩 as a customer for spending my hard earned money at this location.

They probably think I got their names to make a complaint, but that is far from why I got their names.

I got their names because they deserve absolute recognition for setting your store apart from every other store that I’ve visited in the Port St. Lucie area.

Solely based on the customer service experience provided by the two individuals named above , I will actually go out of my way to go by this Taco Bell as opposed to other Taco Bell‘s in the area.

The customer service makes all the difference-🌟 in addition for once what I wanted to order was also available.🌟🤩🌟

They deserve absolute 🌟⭐️⭐️⭐️⭐️⭐️🌟recognition because they are an asset to...

Nicholas w took my order, I ordered a chalupa combo with no tomato or lettuce on nothing including my hard taco when I went up to the window to correct my order because it was wrong on the screen I got an attitude from who I'm guessing was the manager she had two buns on her head, I pulled up into a parking space to make sure that my order was correct and it wasn't I pulled around back to the window to tell them that my order was wrong and that there was lettuce on it and the cashier told me she couldn't take the taco back and then the lady came back again and ask what the issue was and I explained to her that there was lettuce and tomato on my taco and she gave me an attitude again I sure the taco threw it in the garbage and gave me a new one that was correct, I am not happy with the customer service that I got at this location I will not be returning they are very...