I love this location, the beer, and the food selection but my god, the staff here is awful. They're all wonderfully nice if they ever actually make it to your table but for some reason they're all clustered around the touchscreen ordering menu chatting with each other. This may be due in part to the fact that out of the four times that I've been here, our drink or food orders have "disappeared after entry" twice and it took them more than 20 minutes to notice before placing them back in the system. Yesterday we arrived at 5PM, were acknowledged by a hostess/waitress and were told to take a seat anywhere that was available. After we were seated we had to ask for menus, then we had to ask for a happy hour menu that wasn't provided. After ordering our beers we waited ten minutes and when nothing came we had to flag down another waitress to ask for water. Nearly 10 minutes after that, a third waitress arrived with our beers that had "disappeared from their order system." Between bartenders and servers there appeared to be 6 people on staff so I'm not quite sure why it took 20 minutes to get beer from a BREWERY. Somehow, that was not the most awkward part of the afternoon. Our food arrived promptly and just as we're about to dig in, my wife notices it's missing the egg that was clearly described on the menu. The waitress promptly appears and we're just about to tell her when she apologizes and says that the salad is also missing chicken and the cook had mistakenly told her it was ready to serve. I really love that StormBreaker came to St Johns. I want to reiterate that there are many successful elements they have going for them: beer, location, decor, and the food is great. However, I've been here four times since June and up until last night I've dismissed all the lapses in service (lack of menus\ water\ silverware, dropped orders, inattentive waitstaff, and some times just not being acknowledged at all) as growing pains and maintained the hope that they were going to get it together and hit their stride but I've seen zero improvement.