Dairy Queen Grill & Chill — Restaurant in Poulsbo

My family has been patrons for a very long time(Time ago our son even worked at this location, in the current culture he'd be considered long term.) In our assessment the service especially has especially slid to an all time low Their life time manager(awesome dude) has had to deal with a revolving door of employees & we see that the requirements for quality staff are on the bell-curve down turn, which is extremely interesting especially since minimum wage is pretty sweet in comparisons(ratios) to my days in an entry level position... For examples we'd like to address; When a cashier can't decipher a coupon(very clear in its terms), then refuses to honor said = Why send out the mailers in the first place = Places a bad taste in customer's mouth(Which 'bye' the way, especially the fries are almost always more salt than potatoes & the rest of menu with exception of frozen treats have become more lack luster with a higher $$ !!!) = So how does that make sense & why do we all keep spending alot more for blah = ??? Personally believe we simply need an excellent burger joint in the area to install a competitive factor in their business plan... Hopefully the establishment will have an up-tick in quality in these many areas(though owner's & franchise have to give-a-rip first) = ??? & time will predicate... Thanks for reading, hopefully this helps in ya'lls decision for finding more bang/value for your buck... Note: Food received 2-stars as the frozen treats are weighing into overall rating, otherwise food has sunken to N0-stars(in our...

This dairy queen is the best! I've been going here long before I moved to poulsbo. The service is always fast and friendly, the food is always hot and feels like it was cook to order. When I ask for extra blizzard toppings, yall DELIVER.

Being 5 minutes away from here is a blessing. Don't worry, I'm TRYING to gain weight, I'm barely hitting 110 lbs as a 23 year old woman.

I only have one complaint! It's from a year ago, and it didn't bother me enough to say anything then, I just think about it now and often. I got a large onion ring and were were 5 rings stacked together 😭 that shook me up. But that doesn't stop me from getting those rings now, and I've never come across...

The drive thru was crazy long so we parked and went in - so glad we did! We weren't in a massive hurry for our to-go order but it only took maybe 10 minutes or so from after we ordered until we got our food. I heard a worker mention the fries were coming and needed more time. One of the other workers offered us ice cream cones (which we didn't order) while we waited, apologizing for the wait. It was a great gesture and definitely made us feel like we will be repeat customers. Not for expectations of free ice cream, but because they were just really kind and honest (though the ice cream...