Arby's — Restaurant in Prairie Township

Well, let's just say that it took an extra thirty minutes to eat our lunch when there was nobody in the restaurant. 1)We stood at the front counter for fifteen minutes. 2) Then, We were told by an employee that she would help us, but she couldn't clock in for another four minutes. 3) In the meantime, 2 people had problems with their orders and we're not happy. While we were standing there. 4) Instead of solving the problems with the upset customers, they argued about instead of just replacing the order And making it right to satisfy the customer. 5) Finally received our orders and two of the three orders were wrong. 6) by the time we got our food it was cold 7) Wanted additional sauce for sandwich and stood at the counter for 5 minutes Waiting to be acknowledged while people behind the counter Obviously saw me but ignored me.

Other than that everything...

We stopped here on our way from Akron, Ohio to Indianapolis, Indiana. The prices are way too high, as they have gotten to be everywhere, especially since COVID.. But, otherwise: The restaurant was very clean. Everything was neat and tidy and organized. Nothing was messy or out of place. The young girl who waited on us was super sweet. Very friendly, helpful and professional. Food was excellent. Jalapeno bites were fresh, extra hot (temperature hot) and perfectly crispy. I had a honey mustard chicken snack wrap that was tasty and then a Salted Carmel cookie that was to die for!! Huge, fresh and oh so yummy! If I lived in Columbus, Ohio, this would be my go to for deliciously fresh food in a nice clean...

I went there and simply got a roast beef and cheddar and a milkshake it cost $10 I paid and began to wait but then they told me I had to move forward so the door – people or whoever delivers food can come through they bring me my food I get home which is about two minutes from there guess what my food is cold and also the whole back of the sandwiches cover with some kind of red sauce ketchup or something whoever made the sandwich no it was on there or either put it on there then they serve it to me with total disregard of the order terrible experience they don’t even give you a receipt...