Starbucks — Restaurant in Prairie Village

This location is by far the worst in the entire metro area. What makes them so bad you may ask? Their Management and employees. After several louse attempts at making a Frap, specialty coffees, custom drinks and even ordering food and it coming out cold. They; as in the general and district manager, have failed to take in and handle multiple complaints in regards to the Prairie Village location. The staff is not from this area, some come as far from Grandview. Im by no means a public figure, nor care what they decide to do with their lives but the employees don't seem to realize that they serve, Senators and Representatives Which reside in the area, they serve all sorts of successful CEO's, large families of 10 = I'm @Starbucks a lot, I've seen people routinely drop $200 in coffee on their kids, mom and dad. My mother, my neighbor or the very few people who pass through this area.. you get the point?

So, all we ask for is that your staff impart the quality that you're celebrated to be. Not the attitude, rude fullness or disrespect when I have ordered over 1,000,000 and counting, Cheese danishes and other treats which are supposed to be hot/warm/edible, not stiff and cold and then get looked at like we're the problem when we say something about it. I don't call, I go in and immediately demand that I get the value of what i came and paid for. My friends and I are displeased at the standard your employees at this location have set for themselves, there's no merit, simply there is no distinction.

That is the problem with companies like Starbucks in Prairie Village, YES it is independently owned but by a family that resides deep in Colorado. The directorate of this company is no where to be heard of. Simply leave a complaint or attempt to go in yourself and speak to the manager and you will get treated like #2.

Ironically the only decent human being at this location who ACTUALLY CARES about the customers has green hair and I believe his name is Bruce.

Im fit to be tied to...

First, let me say I am a frequent Starbucks customer. I have visited Starbucks all over. This is the worst service I have ever seen at this location. I am sitting here on Fathers day at what is now 8:56 am. We have been here for nearly 45 minutes and are just getting our coffee. They have one register open and 25 people in line. No one is calling out drinks. There are 15 drinks sitting on the counter and several sandwiches laying there where random people are coming up and going through. We ordered two sandwiches. Our first sandwich was ice cold. They remade and it came back ice cold. The second sandwich was incorrect but in the insanity seemed worth way to much effort to try and get corrected. This is absolute chaos is the suburban mecca of Prairie village. The store manager looks completely like she's falling apart and unequipped to this challenge. I suggest corporate comes out and evaluates this location and sends in reinforcements. Wont be returning to...

I'm a regular at this Starbucks and have been a gold card member for a while but recent experiences make me not want to come back to the Prairie Village shop. The staff only seem to care about the drive through. The batistas that are put on the inside registers make mistakes and are ill trained. They seem to only care about how quickly they give you the drink, not the quality. Two times in a row my mother has gone and her tea latte was literally undrinkable because they did not add the ingredients that were listed in the tea latte. I've had other people close to me, and myself, who have had problems with this Starbucks. Only reason I'm not giving 1 star is because a few batistas there are top notch. Please train your staff better and focus on the quality of the drink, not how fast you can...