Dunkin' — Restaurant in Providence

i ordered an iced coffee at first, said i wanted to start over and do cold brew instead, and they end up making both the iced coffee and cold brew. i didn’t know what to do so i just took both. homegirl says “you didn’t pay for that, you need to pay for that, you know that right?” im non confrontational so i say ok fine lmao whatever. i scan my card and walk away, already annoyed at this lady’s energy. not even a second after payment goes through she’s saying my payment isn’t going thru. yes, maam, it did go through, you just have a complex right now. first off, why do they make stuff before it’s even paid for? make it make sense. gas station dunkin’s...

I ordered through my app. I’m basically down the street. I arrive no car in the drive-thru I request my order and the guy that works there was rude saying next time give them five minutes before picking up it’s understandable. They did not receive my order sooner. Not sure if it was an app issue or even my phone, but the response was uncalled for I ordered there every day, but this will be the last time the morning staff is great never had an issue with them. This is my first time ordering in the afternoon and he killed it for me. Can’t work. Customer service is not...

The manager there is so rude They rang up my order wrong, and she didn’t even give me a chance to speak she, she literally shut the window in my face and said we find the error They are so unprofessional they need to be closed now someone needs to call corporate That’s the third time going there an that Manager has given me an attitude For no reason she needs to find a different job out of customer service. She has a miserable look on her face like she is just waiting to pick a fight with...