Fellini Pizzeria — Restaurant in Providence

Before getting into the food/service/ambiance deets, let's just say this is my new favorite pizza place. The pizza - thin, crispy crust* with just the right balance of cheese to stay stuck when you grab a slice. And funny thing that my daughter was saying walking in: there is one little thing can take a pizza from "ok" to "f'n nice!": Seasoning. Most joints rely on cheese & toppings alone to define their pies. Not Fellini's. There is a solid shake of oregano and a touch of salt on each piece making the pizza truly outta sight.

We got one Bacon/Jalapeño slice and one with lacy, sliced onions. My kid also ordered a toasted Muffuletta - New Orleans' version of an Italian Grinder. Wedges were everything I said above. The sandwich, however, coulda used rethink - toasted with the pickled giardiniera/olive relish on the cold cuts, it lead to vinegary salami juice gushing from all sides at the first bite. That would be easy enough to fix: put the toppings on after heating.

Service... Well, one has to take into account where the restaurant is. Unpolished or Un-cuddly might be ways to describe it. My daughter just noted, after getting our order coarsely dropped on the counter, "Jeeeez, they're kind of mean here".

I first reminded her that we were in Providence. Service rarely gets more than luke-warm in this town. Especially on the East Side where most front of the house staff work with RBF andtheir undies permanently bunched up. But I also explained they weren't necessarily mean: The tall guy? The one who got exasperated that nobody jumped as he held a box and kept repeating, "Two slices! Who's got the two slices!" (Almost everyone had ordered two so people were asking "what kind are they?" Which seemed to upset him.) When I asked what kind, he glowered, opened the box to show me. "That's us!" I exclaimed and he tossed the box at us. That guy, I told her, wasn't mean - He was an idiot and it hurt his brain to say pizza words so he was extra grumpy.

As for the older woman who took our order? She wasn't mean in the least. Like me, she has probably been in the business too long and it's very hard to work through a busy city lunch shift. Especially when serving snitty East Side patrons with imbeciles like Tommy Two-Slices. She was just a bit jaded. She was also doing most of the work. I predicted if we threw her a couple pleases and thank-yous when asking for some red pepper and a box for the sandwich we'd catch a smile.

Which we did. As well as genuine, "You two have a great day!" as we left.

On the atmosphere side? Boisterous pizza parlor in Providence with Italian decor, a few sidewalk tables and plenty of seats inside: Perfectamundo, baby!

There are also brownies, blondies and cannoli with snow-white filling & chocolate shells in the case - so don't prepare to make friends at Fellini's. Just save a little room for dessert.

Whole...

It is unfortunate that I have to write this review as my husband and I love Fellinis pizza and are frequent customers at the Wickenden location. But tonight, the service was horrible. The server asked us what we wanted, we asked what a few varieties were and he turned away from us and stared off to his left. My husband said “hey” followed by “excuse me” and he was still dazed so my husband gave a faint whistle. He then snapped back and asked what slices we would like. My husband responded with his choice. After we were already ordering, the server then said “Can I ask you a question? Did you just whistle at me?” My husband said yes end the server said he refused to serve us because he whistled at him instead of just saying “hey”. My husband told him he did say hey and excuse me to try to get his attention and finally whistled the third time but that they could both just apologize and move forward. The server refused and two of his coworkers were escalating the situation saying “we don’t need to apologize for anything.” You absolutely do need to apologize to a customer when you ask them what they would like and then turn away from them to do something else. Just like my husband was willing to apologize for the whistle he gave. But the server came from behind the counter and got in our faces telling us to leave. I tried to explain that it was all just a misunderstanding but they started to get belligerent so we left. It is unfortunate because we have come here for years and never had an issue but the way the staff escalated the miscommunication and came from behind the counter in such a threatening manner, we...

I would like to talk about my experience at Fellini's pizza, at this point on a scale of 1 to 10 they get a GIANT-0 My first experience at Fellini's pizza in Cranston was extremely poor! poor service right from the beginning! As I waited 45 minutes for a table, the hostess skip over us completely gave our table to someone else. Then said sorry can't do nothing for you to it's a 20 minute wait before you get a table. she told me that she asked everyone in the restaurant, when the entire time I was standing a total of maybe 5 feet from the hostess stand.

Someone else possibly a manager came over to us to apologize offered to buy me a beer or dessert which they never came through on. When I finally get a table and our order was taken the server never picked up the menus or brought us silverware or plates until after the pizza arrives which also took another 30 minutes. I will say the pizza was good, After we finished we sat there for a good 15 minutes before anyone pass by to pick up plates and give us box to package our leftovers and we never once was asked if we needed second round of drinks.

My second experience with filling pizza which I should have never given them a second chance. I call them to order a pizza on their front of their menu, on the back of the menu and inside of their menu it says free delivery! I called and asked for a delivery and they proceed to tell me they don't have delivery not until October. Sorry if you going to offer and advertise a service you should be able to provide that service! If that service is limited to a certain time of year it should state it...