Kribi Coffee Air Roastery — Restaurant in Proviso Township

I’ve been coming here to study a few times since I move here and previously have only had good experiences until today… I went to sit downstairs as upstairs was mostly full and for 20 minutes the wifi would not work. I restarted my computer 3x, removed the network and readded the wifi and it still didn’t work so I went up to the counter to ask if it was possibly having issues since I couldn’t connect and before I could finish saying what I wanted to, the worker cut me off. She said that it was fine up there and it was because I was in the basement, I mentioned that maybe it was the wifi because it didn’t do that last time I went and sat in the basement however, she glared at me and so I said “never mind that’s okay” and went downstairs. When I came back up to try connecting to the wifi upstairs, I heard the one barista talking with another about what I said which I know was about me as I heard her say “she’s in the basement so obviously the Wi-Fi’s not gonna work it’s kinda common sense”. I turned to her and told her I was not trying to be rude or disrespectful by mentioning the wifi, I was merely asking. This barista then glared at me and fully turned around from me. It is important to note the first barista mentioned the router was up by the register. Even when moving right upstairs at a table right by the register, the wifi did not work on my laptop for another 15-20 minutes until 5-8 people left. I was going to ask if the wifi issue was possibly a bandwidth issue because even after it did connect, it was on and off spotty as there were more people. It was just a really weird and extremely rude experience that I don’t know if I’ll even go back i merely asked about the wifi, I didn’t even say anything suggesting it was anyone’s fault just asked a literal question and got treated like an incompetent person and people sitting also looked at me as the workers were very loudly talking about me like I was a Karen. It was honestly super embarrassing and just unnecessary idk to each...

I'll save you the time, the wi-fi is horrible. Since I've been coming here, it has never been good. It will boot you randomly no matter which device or time of day. I've seen my friends try and take meetings, most will be disconnected mid-conversation. It's almost embarrassing to facilitate a work & coffee environment but underdeliver on internet.

This has been brought up to staff several times and no one seems to do anything about it' hence, this review. Come ready to teather from your phone, or don't come at all. There is a starbucks that has a continuous connection down the block.

The coffee is okay. Definitely have had way better coffee. It's somewhat chemically tasting. Their operation can be a bit slow at times as well. This place excels at food but it's probably because they don't make any of it, just compose the sandwiches and serve...

Would have gave this spot 5 stars because I love the price and quality of the coffee. The food here is decent too but recently the new baristas they hired have horrible attitudes. I simply asked a question about why half of my espresso shot didn't do into my cup because i watched as the machine let half of my shot go into the coffee catcher and the other half in my cup. The barista rudely explained in an Aggressive tone "the machine only pulls two" , which is fine to me but it's too dam early to have a attitude problem, a simple explanation in a better tone would have been enough.

Also reading other reviews it appears I'm not the only one receiving this service which is not a surprise .

If this type of service continues I'd happily go to other coffee shops...