Elena's Restaurant — Restaurant in Punta Gorda

Elana’s Restaurant 6-2-24 Stopped by Elana’s Restaurant for some breakfast. We heard a lot of good things about this place, and we wanted to try something different. We arrived around 8 am on a Sunday morning. They were busy but not packed. This place was large and clean with plenty of seating. As soon as we sat down our waiter Duli asked us what we wanted to drink. He brought us 2 decaf coffees right away which won him some points in my book for sure. We looked over the menu and I chose the 2 eggs sunny side up with Potatoes, Ham, and Rye toast. The wife chose 2 eggs sunny side up with Potatoes, Bacon, and Rye toast. We did not have to wait too long for our order to be delivered to our table. We got some refills on our coffee at the same time. My order was ok, but I thought the Ham was sliced a little thin and my potatoes were a little too well done for my liking. My wife thought her eggs were a little too well done for her taste but liked everything else. None of this was worth complaining to Duli about as it was just a matter of our personal preferences. Our coffee was ok, and the Rye toast was buttered and warm. Duli came by a couple times to make sure everything was ok and to refill our coffee. To me this breakfast was just average, and I was a little disappointed after hearing all the good things about this place. We wish we would have stopped for dinner, as we believe it may have been better and got a higher ranking. Our tab was around 30 dollars which we didn’t think was too bad. I give this place 3 out of 5 stars. ⭐⭐⭐ Follow me on FB for more...

The floors had straw wrappers and dirt in piles under the tables. My coffee cup had pieces of something besides coffee on the side. The bottom of the cup had coffee grounds in it. The waitress (tall blonde in her 60s) had 0 social skills, and checked on us once. The side salad apparently adds three dollars to a sandwich meal when replacing fries. The salad looks like old bagged salad from the grocery store when you forget about it for a few days. Disgusting, especially since it was several dollars more. The total was 50 dollars. They ask if I want to put a tip on the card, putting the customer on the spot to give a higher tip. It is the cheapest quality food you can get for not the cheapest price. Prime in port Charlotte gives free bread and delicious salad with their meals, and the meals are big enough to eat half and bring another half home. We fed 3 people at prime twice for 80 dollars last week, while this horrible subpar food was 50 to feed 3 people once. Why would anyone spend that money? I cannot in good conscience patronize this establishment again due to mediocre service, horrible low grade food, and unclean conditions.

Also, you’re charging more to use a card. Your establishment benefits from customers being able to use cards. More people are able to use money at your establishment more easily. This is sneaky way for your business to skim more money out of people becuase you know most people use...

We ate at Elena Restaurant for the first time today Feb. 14,2024 and was quite pleased with service and food. However, as I was paying my check, I asked the owner/manager at the cash register if it was better to pay my waitress cash or by credit card. The owner/manager stated it did not matter. At no time was I informed at the cash register that if I paid with my credit card, I would be charged an additional 3.5% fee for using my credit card. This additional fee was not only charged on the cost of my meal but also the taxes as well as my tip. Elena's owner/manager "MUST" inform each customer at the time of payment that an additional fee of 3.5% would be charged on the entire total of the check when using any credit card. This deception "MUST STOP". I am quite sure that the large majority of Elena's customers are unaware of such a deceptive fee until they visually check their receipt after they have left the restaurant or not all. Elena's owner not only deducts their credit card commercial usage fee from their taxes but they also secretly increase their profit margin. Had Elena's owner/manager informed me or any customer of such a deceiptful fee then we would have the option to decide whether to use cash or otherwise. Shame on Elena Restaurant Owner/Manager for their implementation of this scam so as to offset their specific credit card commercial fees by deceiptively passing it unbeknowingly unto their...