Fat Zach's Pizza - Downtown Puyallup — Restaurant in Puyallup

I want to give Fat Zachs 5 stars but it just isn't consistent. First, the pizza is great, the place is great and the prices make my experience the most 'forgiving' but you can tell when there isn't strong leadership behind the counter. Some nights we go and it's fast, perfect clean, amazing really. The other half of the time was like yesterday. We got 2 pizzas, the same, 2 Jetts and cheese bread. The amount of dough, cheese and sauce was so different between the 2 it looked like 2 different pizza places made us pizza. I held mine up to the light and you could see through it it was so thin. It looked like they were mad at me. Lol As I went back to the counter, I noticed how they were making the pizzas, no 2 looked the same. The oven, which i normally visit and they're sweeping it out, all the burnt bits after each pizza. The younger taller person with a straight bill cap on the oven was trying but missing bad. I noticed the burnt bits, smoking in there, plop fresh pizza right on some smoking coal.... after about 5 or 6 minutes waiting at the to go counter for someone to help and look at my pizza I gave up and went back to my seat grabbing a to go box for my sad pizza from the display area above the counter. Went to the table and investigated under our pizza, burnt bits.... That's what that taste was... Burnt to the oven toppings. I didn't try to get a refund, after standing at the counter to get a redo for that long I knew we'd miss our movie i f we waited, we ate most of it, it was just so disappointing from what I know they can do the other half of the time. Overall, fat zachs is worth it for the price, it's a good recipe and good food. Just take a look behind the counter and in the oven. If you see burnt bits and teens working, go somewhere else. If you see the nice blonde lady, or the beard man it will be good. I would recommend on that caviat. 1 actual adult...

Let me first start off by saying I initially had a bad experience. Won’t get into details but I reached out to the owners about what happened and they went above and beyond to make sure that my issues were taken care of and addressed with the staff. I’m all about supporting local businesses and when I tell you that their pizza is delicious, that would be an understatement. I see some people complain about either the cost (which should be a non-issue because a lot of other places are more expensive) or they complain that the pizza doesn’t have a ton of toppings (again, not my experience so not sure what they’re talking about). If you’re wanting to try Fat Zach’s out I would suggest ordering on a Monday (they have a 2 pizzas for $26 deal). If you’ve never had a wood fired pizza, it might be a little different than what you’re used to. The crust isn’t going to be greasy like most chain pizza places, it’s going to be thin and somewhat crispy on the edges. The toppings are the perfect amount for the crust. The pizza is tasty (I’ve had the Fatboy, the NBD, the Fat Zach’s, Poly Pig and First Responder) and they have all been delicious. Top notch business from the ownership and this will be a business I will continue to support...

I am a regular at Fat Zachs in Puyallup. Normally the food and service are outstanding! BUT my visit yesterday night wasn't pleasant 😕 The lady who took my order was absolutely amazing, her service alone is worth 5 stars🌟 I know we went 30 mins before closing but the guy who gave me my pizza was very rude. We were missing some sauces that we had asked for when ordering and when we let him know he argued with us about it! We didn't mind paying for extra ranch cups no problem but when we ordered them the lady who took the order didn't mention paying extra for 2 ranch cups! The worst part of this was my pizza. It was burnt to a crisp on the bottom, very hard, and unfortunately I found hair on my pizza! I was so disappointed I didn't eat my cheesy garlic bread or the other pizza because I was worried about finding another hair. I'm so sad about this because I loved this place but the service was awful my pizza was burnt and I found a hair. I won't be returning back to this place! I wouldn't recommend this place either. I forgot to take pics before throwing the pizzas away. I was so upset it slipped my mind to...