In a sea of positive reviews, why am I the only person (not on Yelp, since there are a lot more negative reviews on Yelp for this place) who had a bad experience? Based on Google reviews I went to this place during the slow period (around 2.3 pm) because I didn't want to wait for a table. Every table except the one near the toilets and the occupied one was dirty and covered with dishes, which makes sense if there's only one server. They didn't bother to seat me, just told me to find somewhere to sit. Sooner or later, the very nice, very pleasant server came to ask me if I wanted anything to drink and sooner or later brought my family drinks. We ordered and waited, and waited. Little kids from the occupied table ran back and forth screaming and screaming, slamming the doors in the bathroom and shrieking and running back to their parents around the corner. After fifteen minutes I had enough and told them to stop. Ten minutes later they were back and my food still hadn't arrived. Then my kids fried rice arrived. By itself. Five minutes later our appetizer arrived, by itself. Then another five minutes later our ramen. The broth tasted old and burned and was better with some soy sauce. The noodles were excellent, but I doubt they make them in house since I asked if I could have the takoyaki without octopus for my ovo-lacto kid and was informed they came frozen. Then we were left alone for half an hour. I got my own extra napkins from the cart next to the restroom door. It was sad and disappointing and I kept wondering why all the positive reviews. Maybe you have to come early, before they're tired? Or they need to scrape the pot for leftovers (or add water to stuff that congealed?) I dunno. But whatever happened food and service-wise, I was really upset I subjected my kids to this place and paid upwards of forty five dollars for...
Read moreThis restaurant needs to be cleaned. The waitress had dirt under her fingernails and looked like she needed a shower and a change of clothes. She also had an audible cold, yet she was serving food. The bathroom was dirty. The paper menus were dirty and stained with old food. There were boxes of tea on the floor under the sink, as well as other food items. The ceiling had stains on it. If the cleanliness of the front of the restaurant is any indication of what is happening in the kitchen, it might not be safe to eat at this place.
This place was busy, and I don’t know why. The food did not taste good. It lacked flavor. It lacked finesse and color. Anyone who knows anything about Japanese food, knows that the food at this place is not a quality product. Top Ramen has a better product. There was a scant amount of meat and vegetables, resting on the noodles. The chicken appeared to be boiled in the soup stock, rather than cooked prior to adding to the top of the noodles. The dish the pork buns was served in was dented.
There is no way that the management/owner/cooks could be proud of the food, the service, or the cleanliness of this restaurant. They are laughing all the way to the bank, at people who are willing to pay $10 for ten cents worth of noodles. I will...
Read moreWe went today for lunch. It having been our first time in a ramen noodle house, we had many questions. The ladies there were delightfully informative and kind/ She took time with us explaining things we may like to try which we really appreciated! It was my grown daughter, myself and my 2 year old son there and she was very generous with all :) We had the Tonkatsu Ramen, which was warm and flavorful. filled with things I had never tried before, and am now so glad I did DELICIOUS! Then we had dumplings, potstickers, and an amazing fried rice dish that the chef made especially for my toddler. It was all so amazing! but the best part of all was the milk tea. I promise you will not regret this drink. It is unlike anything I had seen before and we all loved it! And when my toddler started getting a bit restless, one of the ladies went and brought him a candy treat to calm him down, so nice and unexpected. I cannot say enough how good the food, atmosphere, service and prices were at my lil' cube. We drove 30 minutes to get there and it was worth every mile. We WILL be back again as often as we can. Thanks for an enlightening and lovely...
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