Raleigh Beer Garden — Restaurant in Raleigh

I recently had the pleasure of visiting the Raleigh Beer Garden, and I must say that the outstanding service provided by Ashton truly made my experience memorable. From the moment I walked in, Ashton's warm and friendly demeanor immediately put me at ease.

Ashton's extensive knowledge of the beer selection was impressive. They took the time to patiently guide me through the vast array of options, offering insightful recommendations based on my preferences. Their passion for craft beer was evident, and it made the whole experience even more enjoyable.

What truly set Ashton apart was their attentiveness and genuine care for their customers. Despite the bustling atmosphere, Ashton always made sure to check in on our table, ensuring that we had everything we needed. They were quick to address any questions or concerns we had, and their promptness in delivering our orders was commendable.

Ashton's professionalism and ability to multitask were truly remarkable. They effortlessly managed multiple tables, yet never once made us feel rushed or neglected. Their friendly banter and engaging personality added an extra layer of enjoyment to our evening.

Moreover, Ashton's creativity shone through when it came to suggesting beer and food pairings. Their recommendations were spot-on, enhancing the flavors of both the beer and the dishes we ordered. It was evident that Ashton took pride in their work and genuinely cared about ensuring a fantastic dining experience for their customers.

Overall, I cannot speak highly enough of Ashton's exceptional service at the Raleigh Beer Garden. Their knowledge, attentiveness, and friendly demeanor truly made our visit unforgettable. I highly recommend seeking out Ashton when visiting this establishment. They are a true asset to the team and exemplify what exceptional customer service should be.

Thank you, Ashton, for going above and beyond to make our evening at the Raleigh Beer Garden truly exceptional. We look forward to...

AVOID!

As you can see by most of my reviews, it takes A LOT for me to leave a negative review. I usually try and lend a lot of grace to food and beverage in general as I know it's a tough industry.

Our experience was appalling.

My husband chose to go to RBG for his birthday. We were seated quickly, but getting the first round of drinks was challenging. The first 6 beers he tried to choose - SIX - were all out of inventory. Furthermore, due to the set-up of the bars throughout the venue, the waitress was making 6 different treks to the bars x 6 to find out they weren't available. Of the 6 people in our party, half of us had to find out after waiting 20 minutes that other drinks were unavailable. Food came out late and was subpar. In the 90 minutes we were there, my husband didn't get one drink. As a last ditch effort, he went to the bar himself to try and find a beer he liked that WAS available, finally found one, and then the bartender wouldn't let him have it because he was seated at a table. It was ridiculous. He and his two friends walked over to the Hibernian while I waited for the manager with my two friends. The manager tried to blame delivery issues and hard-to-find products but I immediately stopped him. RBG has a QR code menu which allows you to filter "all of their beers" and find what you're looking for. There's even an AI button where you can ask your phone for a specific profile and get a list of suggestions. I'm sorry, but if you have that, delete what's unavailable. Our waitress was doing the best she could, but should have sent out a bat signal that everything was going wrong. A huge clue of one person not getting a drink for 90 minutes is glaring.

This was my husband's choice, but I had scoped out the bad service reviews (particularly on Y elp), so we of course honored his wish and went. We will not be returning. There are a lot of other bars within blocks with better service, better food, more drinks, and...

Visited this place finally after 2 years of spotting this at Glenwood Avenue. Every time I passed by this place, there was always a huge queue waiting to get in. Little did I know that the queue was not for this place but the club next door. The day we visited, I called in early and booked a table. Since it was a Friday night, I anticipated that there would be wait times and needed a reservation. Shortly after I booked I got a text that said they don’t take reservations for tonight and cancelled it. Although disappointed, I was determined to go to this place today since it was planned as a pre-birthday celebration. Once we went there, we were able to get in swiftly without issues. As we walked in, we were blown by how big this place is and the name was apt as there was a garden themed first floor patio seating. They have various varieties of beers and each floor, patio and the backyard locations have a different collection which you will only be served if you are seated in that area. You can still go to other sections in this place and get the beers but it would take a lot of time to go back and forth considering how huge this place is. They have local beer in first floor, international on the second floor and rooftop, other varieties on the patio and backyard location. The backyard location also had some fun outdoor game area. The service is rather lacking here but that would be expected with so many people. My only complaint is that I ordered chocolate pudding for the birthday boy to be bought in at midnight which they told they didn’t have few mins before midnight and in front of him. Way to ruin a surprise ya’ll. Also, the food menu doesn’t have a lot of options if you are a vegetarian or vegan. The vibe and the ambience of this place is awesome and we are already looking forward to be back here again. Recommend it if you want to have a night out with friends and for the humongous...