Subway — Restaurant in Rancho Cordova

Got there at 5:30pm (was going to a 6pm movie at the drive in), ordered my one footlong sandwhich and 2 cookies through the app. The app said it would be ready by 5:50pm. I walk in at 5:49 pm, two people already ordering. I see a sandwhich sitting on the counter behind already. I tell her I'm picking up an order and she says ok and continues making the current people's order. I wait as patiently as possible. In walks a door dash person to pick up an order. She tells me to wait a minute and makes 2 more sandwiches for the door dash person. Then finally she goes to start making another sandwhich and asks what I want. I tell her I'm picking up and order and give her my name. She then hands me the sandwhich already made and been sitting on the back counter for the entire 15 min I was waiting which she could have done in the middle of making the first two peoples order. It made me late to my movie, not to mention unprofessional. Need more staff members and...

I ordered a BLT wrap on my app. I picked up my wrap and left back to work to eat. This by far was the most disappointing lunch I have ever had in my life. There was only 3 very tiny pieces of bacon, mostly lettuce, one slice of tomato and dripping with mayo.... the wrap wasn't even cut in half and was wrapped so it was long with lots of air space in-between the ingredients. I paid $10.00 for lettuce and mayo. When I called to speak with the manager, a little girl named Natalie was extremely rude and refused to give any employee names. Who knows if she gave me her real name. This Subway is in the business of ripping people off and employees that talk back. Never going back to that location. I've had a GREAT experience at the Bradshaw location, ill be getting my lunch from that location from now on....

If i could give ZERO i would. There is no reason you should IGNORE YOURE CUSTOMERS to sweep and keep doing your books. Thats how you lose customers. You are the worst. You should drop everything youre doing to help your customers. ALSO the owner is rude and doesnt know how to make a sandwich right. I dont want sloppy and putting things I never asked for on my sandwich. You fail to do that every time and just keep the customer waiting on you. Don't raise your voice at customers because you can't do your job. Wouldn't recommend going if you value any kind of customer service,...