Chop Stop — Restaurant in Rancho Cucamonga

We used to enjoy coming here a lot pre-pandemic. It's a bit pricey in my opinion, but it's a healthier option than other places. There is a good amount of options. We used to really enjoy the cookies as well. The customer service is not what it used to be. The options have good ingredients. I noticed they are more sustainable based on their salad packaging. It's not as pretty, but better for the Earth.

My main issue this time we visited was their promotional BAD TASTE wall decor. Being Mexican born and raised in this country while also knowing the stereotypes we are subjected to simply because of nationality has been a challenge. When I saw this chopurrito advertisement on their wall and I'm sitting there contributing to the success of your business while feeling insulted it is a TRIPPLE slap to the face. Not only am I a 1. Mexican contributing to your business... 2. I'm contributing to your ignorance, perpetuation of stereotypes about our people and putting down our food, while you're also 3. benefitting from traditional Mexican food ideas and ingredients.

The advertisement reads "Its mommy was a chop and its daddy was a burrito. In school, it used to get teased for displaying too many tasty, chopped veggies. But look at its former classmates now: big, greasy couch burritos who never amounted to anything. Celebrate diversity, and grow up to be strong and healthy like the Chopurrito®. You are what you eat, after all."

Dear chop stop I would really recommend doing some research or hiring a consultant before posting ignorant and offensive advertisements such as these. I can't tell you how much my blood boiled while eating next to this sign.

Let me share a few things with you to begin: In school a burrito is a kid that is not doing well in school and sometimes even considered unintelligent so don't even bring up burrito and class in a sentence unless you know what you're talking about. Also, in the Mexican language burrito can also be a person that stubbornly does not listen... basically someone who is hard headed. You use these words without any real understanding of our food, history, struggles, or language.

The real punch to the gut was this line: "But look at its former classmates now: big, greasy couch burritos who never amounted to anything"

Good job shaming our food yet benefiting from our ideas. "Couch burritos" reminds me of the stereotype that labels us Mexicans as lazy. I can guarantee that our food takes a lot of work to prepare especially when some of us actually cook and make a lot of our food from scratch as much as possible. I for one hate canned food or microwave food.

How dare you benefit from our food and culture while putting down not only our beloved traditional burrito, which by the way doesn't necessarily need to be greasy, lazy, or amount to anything.... Then act like you're being inclusive and embracing diversity. This brings to mind cultural appropriation. Cultural appropriation takes place when members of a majority group adopt cultural elements of a minority group in an exploitative, disrespectful, or stereotypical way. (Definition from britannica.com).

I don't even have to read between the lines to know how you perceive our food, culture, and people. This is so blatantly obviously stated in your wanna be cute advertising.

Your "healthier" burritos are a cultural attack and put down to our traditional burrito. You putting down our food through all those negative labels and placing your burritos on a pedestal really bothers me. Your food is no better than ours especially when you're simply a copycat. I do not personally feel embraced by this ignorant attack on our delicious food.

You are out of touch with our community. This was not carefully thought of...or was it? I kindly request that you come up with better and more respectful advertising method and take down this insulting trash. You can do better so live up to your name chop, and STOP 🛑 with the ignorance, negativity, put downs, supremacy, and cultural insensitivity.

Our burritos amount to a...

Asked them to bring my food to my car after paying that was parked right in front, the guy at the cashier said “Yeah we can do that.”. I sat there for 20 minutes as people kept going in and coming out with their food. After spending 5 minutes on hold to ask them how much longer til my food was ready, he said that because so many people were coming in that they were too busy to go out and give it to me. They didn’t offer to remake the food either after it was sitting on their counter the whole time. What I don’t understand is that I’m parked right in front of a sign that says they’ll bring the order out to the car, and this cashier is putting me, a customer who has ALREADY PAID, below people who have yet to order. I don’t want to go inside because I feel uncomfortable around groups of people during this pandemic yet I had to against my instructions. Why tell me they can bring it out if they are just going to let it sit there while I wait? Why advertise that they’ll bring it out? The worst experience I’ve had at...

I am very disappointed at the salad menu. I am vegetarian and my choices in food are limited. I was thrilled when I found about the Chop Stop resturant and I was thrilled about the variety of choices they have. But this is the third time I order different kind of salad and the salad has very few vegetables. Today I ordered Garlic roast salad and i custom ordered to have variety of vegetables and I ordered Tuna. When I received my salad I thought i ordered the wrong one and that i did not order Tuna, I looked at the receipt and it does say tuna, I look at the bowel and I see sprinkles of Tuna, Sprinkles of beat, sprinkles of vegetables, I was eating mostly spinash and I did not enjoy tasting the vegetables that I ordered. I paid the extra dollars for the differnt types of vegeetables that I ordred but unfortunately for the third time I do not see much vegetables. Please add the amount of vegetables to the salad so we...