Panda Express — Restaurant in Rancho Mirage

Update 2022/08/25: Just an observation. This place must have lousy (or lazy) management. Several times I've been here, their ice machine has been down for a long time. More often though, the iced tea dispensers are empty; when I asked a staff member, she looked in the container and said they were out. Duh! Sort of like the time they were out of fortune cookies. Nothing critical but you have to wonder what the manager is actually doing to manage the business. Sorry, but I'm going to try another Panda in the area, and I have several to choose from. I'm tired of not getting stuff at a place that I am used to at every other Panda across the country.

Update 2022/08/19: New employee; small portions. No ice.

Update 2022/08/18: Pretty much the same as usual except I was there at lunchtime and it was a lot more busy. There were 4 or 5 people ahead of me waiting for their entre to make it to the serving line because they ran out of their most popular dishes. I ordered Spring Rolls, Kung Pao and Orange Chicken. Unfortunately the Kung Pao only had a few small pieces of meat and were mostly vegetables and a meager serving portion. But it was good anyway. The Orange Chicken pieces were larger than normal but fresh and well cooked. The Spring Rolls were fresh and crispy. This place is still my standby place for a quick meal.

Update 2022/06/16: Same as usual. Good, fresh food at 5 pm. Spring rolls were crispy and hot. Fast service during light customer traffic period. Tea was good but ran out as I got a refill to go. Today I got Chow Mein , Kung Pao Chicken, Mushroom Chicken, and spring rolls. Everything was fine and as I was expecting. Server was not stingy with the portions as she was the last time. Definitely I'll be back soon.

Definitely one of the better Pandas around. Lots of parking. Clean dining room. The service is very good. The food is average. Today the Orange Chicken (which I got) was close to being mushy from having sat in the warming counter for a while. The only thing I don't like are the gristles that originated from the factory. The Mushroom Chicken looked sticky and gelatinous. The Green Bean Chicken looked ok but the large slices of onion looked barely cooked. The Kung Pao Chicken (which I got) looked good and it was very good - - unless you like it VERY red pepper hot, go with something else. I enjoy it being very hot. No gristles in this chicken. Very important: their fresh brewed tea was full. I hate when they don't monitor it and I have to wait for them to brew up a new batch. However, their tea is absolutely one of the best I've found in any restaurant. Bottom line: I'll go back here again, and if something I want looks like it has been sitting a long time, I'll ask them for a fresh batch. I've done that before and they are happy and very quick to make me a fresh batch. Very good customer service here that reflects very good management.

Update 2/23/22: I just finished dinner there and it was great. Happily, it seemed like their portions were back to their prepandemic generosity. I'm...

Been wanting Panda food for several weeks. Finally was able to take time to go to Rancho Mirage location. Super busy of course it's Black Friday! 2 young ladies were working the food counter, they kept their heads down and seemed utterly miserable. The customer up ahead was tyranting about his service, yet no one seemed interested and no one responded. Where was a manager? These employees looked confused and exhausted. One third of the food choices were empty. My choices, bejing beef, mushroom chicken and chow mein. The chow mein was super dry, most of the noodles had no sauce on them. They looked like cooked spaghetti, plain. The portions super small. The flavor of the bejing beef and mushroom chicken were just ok. There was another employee kind of cleaning the dining room, just meandering slowly. This was not the Panda I've grown accustomed to. I have been a customer at this location for many years. I will give them another visit, I just hope it will be better, or...

don’t. come. here.

Showed up an HOUR AND A HALF before closing & there were only 3 entrees available, acting as if they were closing in 5 minutes! Disrespectful attitude towards EVERY guest that walked in, there was a little boy who was helping his mom order and the big girl named SUSAN was so rude to this little boy who was just asking questions and was rushing them with HORRIBLE attitude like she had anything else to do. (workers were standing around doing nothing/even the cooks) I felt uncomfortable eating & witnessing what was happening. It is quite literally your job & it was NOT busy at all.

There is no need to rush guests when you are open for almost another 2 hours and there are NO CUSTOMERS. If you don’t wanna work somewhere where your literal job is to SERVE people then find another job where you’re not interacting with...