I had to edit my review tonight because I met up with the rudest employee I have ever had here. Outside was a group of men, talking nearby. I thought I heard somebody's talking voices come from the restaurant speaker and I thought I heard the words "when you're ready", "ok, I'm ready to order", but she gave me attitude right away and said "Well I wasn't talking yet but you can go ahead and just order". I asked for tasty freeze. She responded with a huge explanation about why I wouldn't like it and I should just get an ice cream cone instead. I repeated what I wanted and I didn't want a cone. She refused my request again. I told her "nevermind you're being kind of weird" and drove off. As I drove by this same girl had the nerve to hang out the window and yell at me over the customer's car that she was serving, "Have a great evening!!!" When customer service is horrible at a restaurant, I don't trust eating there. Won't be returning for the "new management" crew. I would've just ignored the weird ice cream explanation, maybe returned on a different day, but the yelling at me over another customer's car was a bit threatening and completely uncalled for.
(this was my original 5 star review)I asked for a lemon dipped ice cream cone and they were working on the machine, had me wait a few, but then got one...
Read more'WIENER-CHINTZY' WOULD BE A BETTER MONIKER The standard store bought hot dogs you boil, pan fry or roast on your barbecue grill at home are head-and-shoulders better than anything you'll find on D.W.'s menu—and a heck of a lot cheaper, of course. These are facts that haven't changed in all the years since their inception, and are true now more than ever. And yet they persevere—go figure. As for other menu items, their cheeseburgers are outright garbage—big shocker, huh?—so do avoid them at all costs. But then, I guess what they say about never ordering the chicken at a steakhouse sort of applies to this type of fare as well. The most pleasant surprise: their french fries are actually quite good, on par with McD's in terms of flavor, believe it or not. Another plus, the wait staff were very pleasant and attentive and the facility quite clean; pretty impressive for a low rent fast food chain that's often located in poorer neighborhoods, frankly. In summary, this chain has made its name for pretty much one menu item, and they can't even get that right! Unforgivable. As the old saying goes, “You...
Read moreThere was a restaurant very similar to this in St. Louis (it was called Das Weinerhaus) when I was in high school in the early 70's and this one is as good as the one that I remember.
The menu was easy to read for someone unfamiliar with what they offer. The Chili Dogs and the Chili Fries both looked good but I went with the Chicago Style Dog and upgraded it to a Polish Sausage, small fries and a small drink (a little under $9).
The Chicago dog was good but I missed the florescent green relish that real Chicago dogs wear. However, the sport peppers were right on and the Polish Sausage was juicy and tasty.
The restaurant itself was clean but I have never seen so many homeless people both inside and outside a dinning area. I guess that they have to eat somewhere but most other places don't allow loiterers to hang around their store and ask for money. Even with that being the case, I plan on...
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