Bully's Sports Bar & Grill — Restaurant in Reno

Would not recommend. Ordered a margarita. Bar remade drink three times - all undrinkable. First drink was virtually clear, cloyingly sweet, tasted vaguely like lemonade. I thought they had made the wrong drink. Second attempt, they added club soda "to cut the sweetness" and seemed surprised when I said the drink was still unacceptable. The third time they proudly announced that the bartender had opened a new bottle of "mix" on my behalf. Granted, the drink now looked more like a margarita - but it didn't taste like tequila or lime. Am unclear whether they were pouring some kind of pre-made mix or it was just some ghastly cheap sweet and sour. Servers were initially defensive, one saying that she was a bartender as if that was some sort of defense for the poor drink. I'm a bartender too - for 15 years in SF hotels. The right thing to do would have been to remove the drink from the check, I obviously was unhappy, and drink wasn't consumed. But they didn't, so the whole experience was unpleasant, and while the food was ok, you can get the same or better elsewhere with a better bar. Do...

Bad experience. Called to place an order over the phone with my gift card and was told to come in as it wouldn’t work. I wish you would have said it wouldn’t work before I made the 15 min drive in and re-placed my order. When I arrived I find that they don’t accept their own gift card as it is older. I was told “you have to come back Monday to Friday during the day to use this card”. What an absolute joke. I should be able to use my Bully’s gift card any day of the week during operational hours. What if I had sat down and had a large meal with friends and then was told they won’t accept the gift card that does not expire. Just a bad system that is not customer friendly. I will make sure to never give my friends gift cards to here and we will go elsewhere for our weekend...

I was enjoying my flight of beer when the manager abruptly approached my table to remove my flight aggressively while yelling at me that she had seen my friend take a sip of one of the samples. I attempted to discuss this issue with her before realizing that she had nearly darted away from my table with the flight in order to, I guess, save the beer? As I approached her at the register following the outburst, she rudely explained to me that her busser had, “Seen my friend take a sip of one of the beers.” This is actually insane. Not once did my friend even touch one of the beers and if she had, I would not have brought her there. Pls go to a different location if you are considering going to Bullys. The food is good but the staff at this location is far...