KFC — Restaurant in Reno

This is the KFC in NW Reno. There is one female employee that is angry all the time (pretty Hispanic woman,) but her attitude at the Drive Thru is always like a mad dog. The other employees here, whether they are tending the inside customers or the Drive Thru customers treat us with respect, as we treat them with respect as well. I will not be going to this KFC location anymore. If I'm in the NW Reno area, no matter how much I want to eat KFC fried chicken, I go to other restaurant and fast food whose employees are nice. I mean the employees don't have to be friendly, but getting mad at customer for no reason, is not good. There's plenty of restaurants in NW Reno. I do eat at other KFC locations in Reno and Sparks area. But this KFC on NW Reno, I'd never ever, ever go to this one again. I mean only that one mad dog female employee made me not want to go there. I don't miss it as there are plenty of restaurants here in Reno and Sparks area, including the nice restaurants inside...

If there was an option for a zero that's what I would have put, my wife and I went there today, a little after 4 pm , I ordered the 16 piece family meal, I also tried to order an 8 piece chicken only because they don't offer a 24 piece, so the cashier that took my order had to ask in the back, I heard the 2 women talking crap, saying they already ordered a 16 piece what more do they want, just lazy didn't want to get it , there was plenty of chicken in the tray, they kept on taking crap, so I ordered a 12 piece chicken finger instead, was like 85 dollars, but wasn't about the money just don't appreciate, them saying rude things, the food sucked, will never go back ever, I'm going to Popeyes from now on , the only good thing was the cashier was nice , oh and they were out of ice , so unless you feel like being insulted, by all...

I really like their food and I think they are doing a great job on the tasty factor. However, the kind of people who work the window tend to be a little unkind and a bit stand-offish. Did have this restaurant rated at 3 but now it's a 2. The people they put at that window are so hostile sometimes. The girl was all kind and courteous until we got to the window and she handed us a wrong drink. When it was pointed out she said nothing and shut the window. Shortly after, she opened it again (without saying anything and only giving facial expressions of anger) giving me the right drink. Like...you were the one that got my order wrong and now you're taking your anger out on your customer? Unacceptable behavior. The kicker? Didn't realize they also missed one of our food items until AFTER we got home....