Crazy D's Hot Chicken — Restaurant in Reno

I’m writing to express my deep disappointment and concern regarding an experience I had at Crazy D’s in Reno today. I asked politely if I could have some honey with my order, and was shockingly met with an inappropriate and racist response a male employee. He told me, “I don’t know where you from, where is your home, we don’t sell honey. Just go back home where you from.”

This was extremely hurtful and unacceptable. I am just trying to enjoy my food and leave and when all I did was ask for a condiment is not only offensive, but discriminatory and completely unprofessional.

This was not my first negative experience at Crazy D’a either. The first time I visited, I walked 3 miles only to be told there was no chicken ready. The second time, I arrived right at opening time, 11 AM, and was told there fryer wasn’t ready yet. TodY, not only was I met with rudeness and cold chicken that looked like it had been sitting on the rack for a while until I ordered, but I also experienced direct racism that left me disappointed

I don’t normally write complaints, but I believe people should be aware of how this location treats its customers. No one deserves to be spoke. To like that, no matter where they are from. I hope Crazy D’s takes this seriously and implement better training, oversight, and accountability so that no other customer has to experience what I...

Wow. It was advertised to me as “greasy, drunk college kid food”, which can sometimes have an appeal, but I was not prepared for the level of sub-mediocrity.

Of course the thing most people will want to know about is the chicken. They’re not kidding when they refer to their tenders as “Giant”, the tenders are truly huge. Disgustingly so, actually. As a person who has spent a lot of time working as a chef, I couldn’t not think about what they must be doing to chickens to be getting strips that large. The consistency suffered from the size as well. I came in hungry and had difficulty finishing them. As for the heat, when asked how much, I replied “hot”there was practically no discernible heat.

And the service…🤦🏽‍♂️ There was one employee and no other walk-in customer. I was not informed that there were no pickles (1/4 of advertised constituent elements of the combo I ordered) until after I had already paid. The fries were straight up cold. Not lukewarm, cold.

And so, I got a couple of pieces of barely edible chicken, cold fries, and a piece of dry toast for $13.50 (+ tip). Really bad use of my money, particularly in such a restaurant rich environment as downtown Reno.

I usually like to give a spot 2 chances, as even the best of spots can have an off day/night, but it’s highly unlikely that I’ll be heading back...

Would use a 4.5 star If we could use halves!

Their chicken is quite tasty! Their scale for the "hotness" is a little strange. Their mild -hot could all be described as rather mild. If you can handle something as "spicy" as tapatio, you can handle their "hot" level. However, it seems they decided to take a logarithmic approach when you jump to their highest spice level deemed "crazy hot". Here they use Carolina Reaper (among other peppers) powder.

That's an insane leap.

My one nitpicky thing with their sliders (which are the size of a standard hamburger) could be elevated by the use of a decent bun. From what I could tell, they are using a pretty cheap bun. If they used a brioche and pretzel bun, or at least offered them with an upcharge, I think it would make a significant difference in the overall quality and taste of the sandwich.

I still enjoyed the sandwich immensely, but, I think the bun thing is such a simple fix that would take it to the next level!

I'll be back to get their Crazy Fries, and Crazy Mac n cheese. I've heard good things...