KFC — Restaurant in Reno

I went to pick up an online order. I was the only person in the drive through. I understand these fast food places have timers and the employees are Is timed. There's nobody inside the store. Nobody outside of KFC on South Virginia. I'm the only one in the drive throw. So they tell me my orders not even ready. I put in the order like twenty minutes twenty five minutes earlier I know that the food is precooked If this food wasn't precooked it would have taken longer. So the woman asked me if I could pull around to the front and walk inside the lobby and wait for my food. I asked her if she could bring it out to me at the curb side pickup. After about a ten or fifteen minute wait, they never came out to bring me my food. So I then proceed to get out of my car going inside and ask for my order. The woman looked confused I gave her the name. She's looking all over the place and it's right under her nose. So they didn't bring it out to my car. And it was sitting there for 10 or 15 minutes. Even though they told me they bring it out. What after passing through a bump into a he feels homeless people and being asked for spare change. I left the store never to go back to that particular...

I ordered the 8 pieces of extra crispy all thighs chicken.the employee said that they did'nt have any thighs. I said to her what do you mean you just opened at 10:30 a.m.,and it was just 11:11 a.m. then she said i have a big order don't think we will have any for the day. Then she said that it would take 20 minutes to cook then i said i would wait. She had already lied about no more chicken thighs at all. Then the time before i ordered the same thing the employlee said we don't sell just chicken. I told him that was not true because that's what i always order,been ordering it for years.then i told him if that's true why was it on the menu and to read the menu on the wall. Bad customer service. And always check your orders i have left out of there before with pieces of chicken missing. This is the kfc by...

I felt bad for the drive thru girl working tonight because while we were waiting for our order, another worker was spraying down the entire cooking area and drive thru area with soapy water while she was trying to take orders and run around getting the drinks etc. The soapy water was spraying all over the place, totally unsafe for employees and definitely not sanitary for the food. This was being done at 8pm when they close at 10. We decided not to continue with our order and asked for a refund but we were told there was no manager so they couldn’t give us a refund. Not a well run KFC. Going back tomorrow for our refund hopefully we’ll get our money back. Be wary of eating anything made here. Edit - refund was refused. Paid money for food we didn’t get...