La Brea Bakery — Restaurant in Reno

My low score is not because of my direct experience, it was because of the woman next to me. She ordered a bagel with cream cheese. The woman helping her handed her a cold bagel. So the customer asked if she could have it toasted, the employee then takes the bagel and puts it in the toaster and turns to the customer and tells her "the next time you order a bagel, be sure you say toasted bagel if you want it toasted". Her comment was so rude that it made ME unconfortable for the customer. If it's normal for your bakery to serve bagels cold, then the employee should be asking if her customers would like their bagel toasted, most places do not...

Horrible. 10 people deep in line and the lady leaves the register. Only Alicia is working now and has to do everything. She sat on her butt at the bar and chatted while the guy working sat at B4 gate and they chatted across the entire restaurant. My food was cold to add insult to injury. Alicia didn’t even know what buttons to press for waffles and pretzels. Terrible leadership and...

This place doesn’t deserve 1 star. I mean sure, they were out of tuna salad (at 10am), gave me a cold (in the middle) turkey panini, and my bill was $30 (for 2 paninis and 1 bag of nuts). But the one lady behind the counter was hustling. And this is pretty much your only option in the B gate section (there is also pizza and...