Popeyes Louisiana Kitchen — Restaurant in Reston

Let’s start with I love Popeyes, been a fan for about 33 years. This was the most HORRIBLE experience I ever had with the franchise store. I came in to an empty store, placed my typical order of 2 pieces spicy, coleslaw and rice and beans. Decided to try the strawberry biscuits, the cashier told me 6 minutes. I waited 20 minutes, they burnt the biscuits. I explained that I could not wait anymore. Cashier decided to give me my order that wasn’t warm anymore because he had it sitting out behind the counter. Did not offer me to give me my money back for the biscuits, I had to ask for it. When I get to work and look at my food. NO RICE AND BEANS, NO SPICY CHICKEN (regular flavor) WAY TO SPOIL my day! Not sure if I will ever go back to the same store, which is sad because is close to my house. I would give minus 5 stars for this...

As someone who has lived in most major neighborhoods in the NoVa area up to this point and have been to each nearby Popeyes at least once, this one has to be my favorite. I've only just recently moved to Reston and this location has been very appreciated by both me and my family.

Was almost startling how upbeat and kind the employees were, you don't see that nearly as much these days with the pandemic and job strikes. Crispy hot food, great quality chicken and fries, fresh biscuits. The drink selection was a little sparse but 90% of people will just get coke anyways so not much to...

Cashier is cute but her racism isn't, the food is decent at this location even though she tried to give me mild chicken instead of spicy, she wasn't happy that I caught that, she's not happy to be there at all so just quit. Last time I was there the manager was throwing fries out because they cooked them wrong, this time the chicken didn't look golden and crispy, it looked faded. The soda machine tastes like it needs a cleaning. Building is run down but I'm there for the chicken and out. Just saying the meal would taste better if service...