Royal Sichuan — Restaurant in Richardson

Really really really bad experience the lady who served me was very rude. when my order was ready (to go) I was sitting at a table about a meter away from the register where she was standing, apparently she called me three times and I didn't hear her I was on my cell phone. Suddenly I only heard her voice next to my ear yelling at me "your order is ready" scared I told her she didn't have to yell in my ear and she replied "you don't hear" I said and why instead of bringing me my order you come and yell in my ear. I left the restaurant and on the way to my car my daughter asked for food I went back to order and the lady refused to sell to me. What horrible service from that lady besides yelling at me she refused to sell me more food. I asked to speak to the manager and she refused. (She told me that I had already ordered and that I could no longer order )I tried to justify it by having a lot of customers but only two tables were occupied. I am not a person who gives bad reviews but I feel very offended. She yelled at me several times and refused to let me buy...

August 2024

We haven’t visit this location for a long time. We were pleased that lunch menu was still available. We ordered the KP chicken and twice cooked pork. The dishes were flavorful and delicious.

The only unfortunate side as their elderly wait staff. They tried their best to be attentive and quick. Not much of a lunch rush. We were concerned since we were not greeted quickly when we first arrived. However, they compensated with their delicious food.

Do support small business.

My rating 5 is very satisfied

Taste 5/5 Temperature 4/5 Attentiveness 4/5 Speed of service 3/5 Cleanliness 3/5 kind of dark and the seating were tired. We understand the difficulties of operating a thriving business.

Will we return? Yes. Still good food Will we recommend? Yes, if one can overlook the old fixture and elderly...

It has been a really long time since we’ve eaten at this restaurant and decided to have a dinner here in winter solstice. The food is decent as always, just up priced a lot. A lamb would cost you $18, appetizer would run you about $10, poultry would run you about $15, etc. the cumin lamb was alright, but very salty and starchy, the vegetable was nice, and the hot boiled fish is decent—just greasy. What I did not appreciate is that the waitress did not speak the truths about how much the bowls of rice are. She said it is $1/bowl and then free refill. This is not true—we had 4 bowls of rice and they charged us $4 for the rice. This is the main reason why a 5 star review...