Just your average bar food. Frozen, thin hamburger patties and frozen fries. The burgers are nothing to write home about, but did the job of filling the stomach. I ordered the "Smoked Juicy Lucy" which is caramelized onions and smoked cheddar between the patties. I took a bite of dried hamburger and bun and thought I was eating a plain burger! I talked with the waitress Mary about it and we verified from the menu that the burger I got was what I ordered. Sure enough I had to open the 2 patties to reveal a teaspoon scoop of caramelized onions. There wasn't much cheese on the burger either. It was literally 2 dry, well done cooked hamburger patties, a teaspoon of onions, a bit of cheese between 2 buns. I added ketchup to make it go down the hatch easier.
Mary was a friendly waitress. We asked for Salt and Pepper which took a few minutes. I noticed her standing off in the corner for a few minutes which prompted me to ask another waitress for Salt and Pepper which was immediately brought to us within seconds. Eventually Mary came over with some saying she finally found a set. Friendly service, I just expected to get brought what we asked for within a timely matter thats all. :)
This place has a pretty decent bar vibe to it. I could understand why the men come here for a beverage at the bar. Its hard to screw up a beer! I will say the Cheese Curds were actually pretty good with the dipping sauce. I would order those again. It was worth a shot and hope these guys can improve the quality of food. I understand why it only has 70 reviews vs the place down the road has...
Read moreMy husband had a surprise birthday party here a few months ago and reserved a private room and we had the absolute worst experience. Our server was never around We consistently had to go find her. Every time we had to go find her, she was talking to other employees. It’s one thing to be slammed and serving other tables but that wasn’t the situation. She would forget simple things the entire night. She only took 2 people’s order out of a party of 15 and just walk away. After 40 minutes we had to go find her again and ask if the rest of the party can order food. She consistently blamed everything on “we’re short staffed in the kitchen” at one point I asked her for a drink and she said “it’ll be while since we’re short in the kitchen”….and we understood if your short staffed however, it didn’t fix her lack of customer services and being short staffed isn’t an excuse for everything such as filling a water pitcher. My family dropped off a birthday cake before the party that she couldn’t find and took her an additional 20 mins to find it before calling the manager over. The manager came over eventually because it was all around terrible and he was very kind but still doesn’t make up the fact it was a terrible birthday experience..A few of us, including myself, never got our meal after waiting TWO hours and ended up leaving and going to...
Read moreI came here with my family the day after Christmas and experienced very slow and disappointing service. There was about a 15 minute difference between when the first drink came out and the final drink from the first round arrived (some ordered cocktails but the restaurant wasn’t busy and there was plenty of staff). We were never given water and most of us weren’t asked if we’d like a second drink. We ordered two apps, including the poutine which was on special. When the poutine didn’t arrive (the other app did), our waitress said “I thought you were kidding”. Not sure why we would be joking about ordering an appetizer. I ordered the same thing as the person next to me but the waitress only put in one on the order so it took another 15 minutes for my meal to arrive while I watched everyone else eat. One person asked for pickles on the side but they came on the sandwich instead. One person who ordered wings said they were extremely dry. Altogether, a really bad service experience, especially since it was family visiting for the holidays. The food is ok enough but won’t be back here for awhile due to the service. Again, not sure why we would be joking about ordering the poutine, and if the waitress was unsure, she...
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