Big Lots — Local services in Richland Township

Well today I took my Mom there to get some things that she needed,, that was not the problem... The problem was when we went to checkout... My Mom applied for your credit card a few days ago and was approved and she was very happy to be approved.. So before you get your card,, the cashier gave my Mom a paper form of her card and said she could use it until her card comes in the mail... . So my Mom used it the day she was approved with no issues... The cashier was very nice and patient with my Mom... I think her name was Maxine... A very nice person...Well today was a total different situation.. The cashier was a young man,, i think his name was Nate... Well anyway,,, he had no clue what he was doing,, totally embarrassed my Mom by getting on the system and basically letting the whole store know about my Moms credit line she received from your company and the problems that he was having because he had no clue what he was doing.... NOT COOL AT ALL... Never did I have an employee from any store ever do that to me or my family... TALK ABOUT BEING HUMBLE AND NOT SAYING ANYTHING TO YOUR EMPLOYEE... THAT WAS HARD... He either needs way more training or he needs reprimanded for what he did to embarrass my Mom in the store for everyone to hear.... Sorry for such a long post... Just wanted to let ya'll know my experience ... But my Mom and I will continue to shop there but we will wait for awhile and until her card comes in the mail......

Signed up for their leasing for furniture and everything with the Progressive Leasing went great, love my new furniture. BUT, the female manager/shift leader (don't know her name) with above the shoulder "bowl cut" and white hair...shes absolutely outrageous!!! Very rude...in other people's business while I was there, arguing with another customer and even exchanged words with Me. This lady is really outta control... haven't went back since...and don't know that...

We love the unusual selection of foods, spices, and snacks they offer at our Big Lots. U never know what hidden gem one will discover. Our cashier Irene was and is ALWAYS so nice and friendly and informative. Its nice to still be treated kind amidst all that is going on. Thanks for always being nice Irene. We...