TL;DR - CHECK YOUR ITEMIZED BILL TO MAKE SURE TIP ISN'T ALREADY ADDED! (even for a small party)

I almost never leave reviews but felt like I had to for my experience here.

The first issue was that the eggs Benedict ordered by one of our party came out extremely overcooked, and cold. It seemed like it had been sitting out while the rest of our food was prepared. The poached eggs were completely solid, the English muffins were soggy. The potatoes and asparagus were cold. When we let our server know she acted quite put-out. Their solution was to bring out 2 more poached eggs, but left us with the rest of the dish... meaning we were supposed to switch out the eggs ourself? I'm not sure what they expected us to do with the overcooked eggs. We had to ask specifically to have the dish taken away and re-made, but when they brought it back, there was only 1 poached egg instead of 2 (and still overcooked). I spoke with the manager. We got a lot of excuses but never a real apology. They did ask us if we wanted to replace the dish but by that time we were all pretty much done eating and the person in our party who ordered the Benedict was pretty grosssed out and just wanted to leave. They did at least take the dish off our bill, of course, but I was overall very unimpressed with the customer service for this issue. They were defensive and not gracious about it at all.

The second issue I noticed later. Even though we were only a party of 3, they automatically added a tip (the sign at the front of the restaurant said tip would be included for parties of 6 or more), which of course you can't tell when they give you the iPad to sign (the itemized receipt does not show up automatically, just the total). AND the option to add a tip still pops up!!! This to me seems like not just a mistake, but purposeful. So I ended tipping double for sub-par service.

The whole experience wasn't awful. We got a pitcher of the peach schnapps mimosa, which was great. One of us got the huevos rancheros and another the chicken and biscuit, both of which were great. Despite those pluses, I don't think I could go back here because of the dishonesty with the tipping issue, and the relatively poor customer service in dealing with (reasonable, I thought) complaints. Super disappointing, especially since this place came highly recommended by so many people.