Kulture Smoke and Vape Downtown — Local services in Richmond

Awful return policy. I had bought a scale from them (for mail use) and when I get home to weigh my product the scale was broken. I calibrated it with a 50 gram weight and the scale was 10 grams off. I brought it back and showed them this. They looked at it and seen some tiny leafs on it, tiny like the leafs were in the tiny openings of the scale. They immediately said "oh we can't take it back it has contraband on it. Legally we shouldn't have that in here". I put the 50 gram weight on there and when they saw it was 10 grams off they said "oh, well we can sell you a scale for 10 % off. Do not buy your scales from here your better off going to the fan and getting it from...

The guys over at Kulture VA are great. I live out of state and could not of had an easier transaction. I called several months ago looking for high end glass(Mothership) and got on their waiting list and never expected to hear back. Well last week I got a call since I was first on their list and wound up getting 2 amazing pieces. I believe I dealt with Garret from start to finish, got some deals on accessories, had the pieces packed bomb proof and shipped out the next day. Perfect transaction from start to finish without me ever setting foot in their shop. Highly...

With so many of these type of shops popping up all around town, I always like to stop here because you get great customer service and the staff here are always willing to educate you in a direct and friendly manner. Some other shops you kind of feel like you're walking into a doctor's office. But here you feel welcome and are comfortable in the purchases you're making. Shout out to the Kulture pens that hold me down! Check with the staff but I've heard they have a lifetime guarantee! Definitely one of my top...