Papou's Place Restaurant — Restaurant in Richmond

Standard diner fare; nothing exceptional. Food and $$ were acceptable. It's the service that sucked. Waitress # 1 seated us and got us drinks, but had to wait way too long for Waitress # 2 to take our order -- and the joint was mostly-empty!! We eventually asked Waitress # 3 to get her. At checkout, Waitress # 3 declared she couldn't ring us up; only Waitress # 1 could do that. 🤔 🤔. So we had to wait...again! Small wonder the place was mostly-empty during dinnertime (6:30p). We'd have been better off at the McDonald's...

I'd like to say everything was terrific but I'd be lying. First of all they seemed a bit busy and were obviously understaffed. I thought the server Allison handled her overseated section well. We ordered a half roasted chicken and the much ballyhooed house roasted turkey. I'd say that was a fairytale and may had been roasted a month ago at Syscos. My sisters roasted chicken tasted reheated and old. Salads were boring and non descript. Side dishes ala school cafeteria left a lot do be desired. I guess I'm out...

Grew up eating here but haven't in over a year due to limited hours of operation and no online ordering system. The business page says cash only now as well. All these limits placed on customers is only going to push customers away, I'm a town local who has eaten here countless times, and it's a bummer that the latest hours of operation are 3pm and there is no way to order ahead without calling, and based on the google marking it cash only I have once again just decided to eat elsewhere. Incredibly...