Quirk Hotel Richmond — Restaurant in Richmond

Just returned home today from a three-night stay at the Quirk Hotel — my first. My flight didn't arrive into RIC until 1:30 AM on Saturday, so I had called ahead to ensure they didn't give my room away. Once I arrived super late, the overnight associate checked me in and was friendly. He informed me they had no more king rooms left and I'd be getting a double (no big deal). They respected my wishes to be on a higher floor and I was in 414. Being a man, I loved it wasn't a super pink room, but instead one with charcoal / navy / white palette. Loved the details of the room, the history of the building, and the windows. Good storage when you enter the room, good sized bathroom for an old building, and beds were comfortable. Loved the overall decoration of the hotel (both room and lobby), and the employees were all super friendly no matter where in the hotel.

Here are some of the challenges that kept me from giving Quirk a perfect rating: Some of the details are, indeed, quirky, but really impractical. The tiny little fridge on the long desk doesn't even cool the drinks in it. Looks like the fridge version of a kid's Easy Bake Oven. It also looks clunky on the desk and takes away precious space if you need to work like I did. It's loud, too. Industrial furnishings and trim in the bathroom were awesome, but for being a little over a year old, shower was a little gross. Lots of soap scum and mold - needs new grout. Shower gel is on the sink, not in the shower - which means I didn't think they had any for the first 2 days. Shower pressure could stand to be better. Bed was comfortable, but being on a platform, you barely touch the mattress and it slides away. Didn't want full duvet first night (see next point), and under the sheet the duvet had several blood or liquid stains. Pillow cases were threadbare on some, as well as a few of the towels. Service (like previous reviews stated) is super inconsistent. I don't drink coffee, but the tiny little water cartons in the room were never re-stocked. I saw that part of the daily hotel fee goes to something called a water bar, but never figured what that is. If it's two tiny cartons of water that are never re-filled, then that's super silly and a rip off. Also never saw some of the other amenities like daily newspaper. In-room heater/AC is one of the loudest I've ever seen. Room was entirely too hot, even when turned down - so I turned it off for most of stay. when it was on, sounded like an airplane and couldn't even hear TV Cable TV channels went in and out. Sometimes they worked, sometimes it was "no signal." No "do not disturb" sign provided in room, but saw it on other rooms' doors. Loved the cozy grey armchair, but it's in a corner that faces the room, so you can't use it to watch TV unless you pull it out.

I did appreciate that certain things in-room like soda were reasonably priced (which you never see at a hotel). Too bad they weren't cold. Pillows were firm and comfortable, which NEVER happens at hotels (they're usually mushy and too soft). Mattress was good, too. Firm, but not too firm. Had room service breakfast first morning and it was decent. Wifi was fast and consistent!

Finally, I checked out this morning, and a major pet peeve of mine, especially at a hotel of this level, is when the associate doesn't ask how my stay was. It's just nice to hear this. She was nice enough, but just took my key, offered me a receipt, I paid for a soda I had in the room, and that was it. No "thanks for staying here" and no "how was your stay?" It's the little things.

GREAT hotel, and I love that RVA has a stylish option to the boring chains. A little more consistency and increase in service that reflect the high-end essence of the Quirk will go a long...

My husband and I got married at the Quirk Hotel Richmond on February 10, 2024. It was the best decision we could have made.

For the purposes of this review, let’s say there’s a word trip advisor won’t let us us, and let’s say it starts with an F and can be substituted in the way it sounds with “duck.”

Where to begin when everything and everyone was so, so wonderful.

Liz Herndon: you were our rock, our friend, and frankly, just so ducking amazing I cannot find words to describe it. You did EVERYTHING we asked for. You cared about us like this was your wedding. You were on top of it, you owned everything, you made it happen. You are a wonder woman. I have more to say but I’ll suffice to say we could write ANOTHER guidebook about you called “Liz Herndon’s Amazing Qualities Master Guidebook.”

Scott Tregaskis: Darling, we love you. Unequivocally, without disclaimer, flat statement. You. Are. FABULOUS. You could not have been more on top of everything if we could have asked for it. I’m not kidding. You made it. You did this like a total professional from start to finish and it was so amazing. We just love you. You are the top of your profession, and we are humbled you worked for us so hard.

Rachel Sargent: if I had a spirit animal that I aspire to, it’s you. You are so kind. Kind. Kind in that effortless way where you do all work and do all things and it’s like you just smile and it happens. You ooze sophistication and accommodation, and you could not be a nicer woman if you tried. We love you.

Chef Andy: holy duck, girl, you can cook. My. GOD. Please cook for us again and again. The food was f’amazing. Out. Of. This. World. Listen, I am a professional creative and I basically hate everything, and you crushed it. That tasting? We gave you specific feedback and you absolutely listened, tweaked, and made it EVEN MORE than our feedback and beyond it, anticipating our palettes and desires even more than we could. And that’s saying something when it’s two people with such a developed palette as we have. We. Love. You. Please cook for us again. Please. If we were independently wealthy, we would steal you and have you cook for us forever.

And the truth is, that’s the way we feel about all four of you, because we really would. We would steal you away to work for us forever if we were independently wealthy, because you are all really that amazing.

We are actually sad you aren’t part of our day to day lives right now because of your vitality, your wit, your fun, and just being in it with you.

Quirk, you did it. You were everything we wanted and everything we didn’t know we needed but did want.

A few more shout outs: Katie! Thank you for opening the hotel — it’s gorgeous. And for being a hotel owner, you were immediate, friendly, engaged, and authentically happy to see everyone. Morgan, you are so not pushy, so low key, and just a good guy. I respect you so much as a leader and as the general manager precisely because you don’t throw your weight around, but because of your cool assurance and calm demeanor. Danny, Rose, Noah, Allan — thank you for being so accommodating and such great servers. Leah and Veronica! Thank you for great coffee each day! Deana! Thank you for rocking the front desk for us so well!

If you are getting married, get married at the quirk. We mean it. The Quirk Hotel Richmond is the ducking best. They will work with you, they will work with your budget, they will make it as special and as wonderful as you can imagine. Tell them clearly what you want, be open with them, and they will go out of their way to make it...

Dropped nearly half a rack as a very rare treat for ourselves, but apparently fitted sheets and duvet covers aren't trendy anymore.

Let me start by saying, I don't make four-star-hotel-money. When I travel for pleasure I'm either camping, staying with a friend, or finding the cheapest hotel that doesn't look like it would give me bedbugs. So when I decided to drop FOUR HUNDRED DOLLARS on a room to enjoy during a weekend with my partner in Richmond, I expected something special.

To be fair, it looks like a serious amount of time was spent making the place look...cool. Walking in made me feel like I was part of the "in" crowd, and the lobby was beautiful and had this really interesting decorative style with original art and sculptures and a lovely cafe and bar. Clearly a lot of thought went into the vibe and we both appreciated it.

Unfortunately things started to go downhill as soon as we got in the room. Maybe my expectations were too high, but I figured that the room would match the lobby - or at the very least, the price - and that it would be well-decorated, well-lit, and reasonably comfortable. It was, however, none of these things. Genuinely, the room looked as though they ran out of money after designing the lobby and a manager had to run the expense card to IKEA really quickly right before we got there to at least put something in it to sit and sleep on.

It was dark even with the curtains fully open, and once it was nighttime there wasn't enough lighting to illuminate anything fully, which was frustrating when trying to get ready. The shower had no door and instead just had a three-quarters glass wall that was supposed to keep the spray in but absolutely did not work. We took one shower and afterwards the entire bathroom floor was COVERED in water.

The bed truly felt like it had been bought from IKEA and I swear to god I could feel the slats through the mattress, which was somehow less comfortable than the $500 Wayfair abomination I have on my bed at home. But the absolute cherry on top was that when we got into bed, we noticed that not only was there no fitted sheet and they had just laid a flat sheet out on top of a mattress, but there wasn't even a duvet cover on the duvet - I swear to you it was just a DUVET SANDWICHED BETWEEN TWO FLAT SHEETS. We were like, surely there has been a mistake, surely we did not just pay $400 for this, we call the front desk, and they say verbatim: "We don't do fitted sheets or duvet covers."

I just...how did we spend less than half this rate at a hotel the previous night that was about a thousand times better than this? Why did I just drop almost half a rack to have to step through an inch of water to brush my teeth?? Make it make sense. Please.

...food was...