Subway — Restaurant in Richmond

About 2 or 3 months ago I went in andnl that visit was amazing, well my opinion has now changed drastically, there was two girls making the subs and whom I believe to maybe be the manager taking orders for drive thru they shouldn't of needed the young women who they had running back and forth trying to clean and make the drinks for drive thru when that was very unnecessary seeing as the lady on drive thru was perfectly capable of getting them as she wasn't doing anything after taking the order for the drive thru but standing there the lady I believe to be a boss or manager, you could tell she was aggravated that the girl who was cleaning that the girl didn't get her drink fast enough that's one thing its another thing and very unprofessional to hear a manager make rude comments about there staff, there is a view to where you can see in the back where the lady was doing the dishes and there was a massive amount of dirty dishes this poor of girl was trying to get done who did stop to get the one drink for the drive thru, well as she sat it down and went to walk away still having kinda wet hands she was told to cash me out then cash out the person at the window all while the two girls were making the sandwiches were doing there part but the other lady the manager was just kinda standing there not doing much of anything.. I will be sure to pass my experience around to EVERYONE I know as it...

Great sandwiches n customer service. The place is starting to slack off on their quality. Went to subway at least 8 times this month alone, 3 times out of the 8 the bread was stale. The bread was also dried out and kinda hard. I mean the staff was very nice and courteous, knowledgeable. But the quality of the food was poor. The place still haven't improved. I think they need to get a different manager. Some staff are really nice, then you have those few who...

This location needs to be shut down. My boyfriend placed a pickup order and when he got home, BOTH sandwiches were made abhorrently wrong. When he went back to get them fixed, they were out of almost every single veggie. You’d be better off getting cheap bread and $1 baloney at this point. My boyfriend got BBQ sauce on his sandwich but didn’t order anything close to BBQ sauce. So can we not read or do we just not care? Ownership should be...