Texas Inn Richmond — Restaurant in Richmond

I really hate leaving negative reviews but I’m compelled by my disappointment. It was originally two stars but as I’m writing this I’m realizing that would be too generous. I ordered a double cheeseburger with fries this evening for pick up and it was indistinguishable from a middle school cafeteria. The fries only come in one size, which is about a handful. I am absolutely certain of the fact that they were completely unsalted and I’m 95% sure they were Sysco fries. As in the awful cheap frozen ones that you buy in 30 pound boxes. They were not good at all. The “double” cheeseburger was hardly the size of what anyone would consider to be a normal single cheeseburger. Yeah yeah I get it they’re doing the whole smash burger gimmick. That’s nice and all but that was the most dry and bland burger I’ve had in a really long time. I got three different condiments on it and it was still somehow devoid of flavor. Also what is this about a service fee? I only got a burger and fries so the surface fee was only maybe two or three dollars but the idea of that is outrageous. You have a surprise hidden fee for the service of making the food and putting it in a bag? I thought the whole service part was kind of built into the fact that it’s supposed to be a restaurant. It doesn’t matter how much the service fee was it’s the principle of the thing. Can you imagine checking out with your groceries and all of a sudden the cashier tells you oh by the way we did have to stock these shelves and scan those items so it’ll actually be 5% extra. A “service fee” is just a nonsense way for a business to increase their profit margins without reflecting the actual price...

I always try to support local business so I stopped by here for Lunch. When you walk in, the atmosphere is stale. No music, lights all the way up and a hostess yelling orders at the kitchen staff who are standing less than five feet away.

I asked a few questions about the menu before ordering. "Are these fresh patties or frozen?" and "What size are the fries?" The host was nice and said the fries come in a basket that she pointed to. She also said that the patties are fresh.

I ordered a Duke Burger and it was ready in less than a minute. Keep in mind, there was only one other table in the restaurant. So they had these burgers precooked and then threw them on a flat top to heat them up.

The fries then came out, in a different basket than the one originally specified and it was half the size. Honestly, it was maybe 30 fries that were obviously frozen beforehand. They were well seasoned but had a frozen food texture to them.

Overall, it was a very mediocre experience. The portions were so small I went to another restaurant afterwards to get something else. I would...

I was not expecting the food to be good, as everyone kept telling me that this is the place needs to go when I'm drunk. we came with family for lunch. the space is not big , have some bar seats and limited small tables around. some outdoor tables but it's hot in the summer. we found our own seats but was not offered menu when I was trying to figure out what each burger is like.

I had the HarrisonBurger which considered the #1 in the contest , but it's just a patty with some chili , it's small and very messy to eat. it's small enough that you might need two to get full. in my party one ordered the hotdog which is purposely dye red and topped with chili, I heard they didn't enjoy it either.

the menu has some really racist/homophobic jokes. but I guess you can get away with it in the south. sorry for the ignorance not knowing the history of this brand that's almost 80 years. but having been living in Texas, this is nothing Texas...