KFC — Restaurant in Rincon

The smell hits you first... This place reeks of wet, unclean bathroom in the main area. I waited by the counter for about 10 minutes playing a fun game of seeing how many people I could be ignored by. The number was 4 before someone finally helped me out. Luckily she greeted the folks behind me first and proceeded to talk about high school with them for a while. Gee whiz, how come he doesn't call you anymore? I'd love to know, but they still acted like i didn't exist and continued to gab about high school with some dude waiting for chicken in between them for an uncomfortably long time. Never got greeted whatsoever or fully established eye contact with the cashier at the counter. Call me old fashioned, but a "hey, what can I get you?" would be nice until we get cold lifeless robot vendors. The future is already here I guess. From there, i finally got my order in, waited a stupid amount of time sucking up that great wet bathroom smell, then decided very heavily against dining in. I really had to write a review on this place. No business should be this shoddily kept. It wasn't just the front cashier, but the kitchen staff not telling anybody they've got a line up at the front, and the manager for seeing all this go down and not doing diddly. This was honestly a 7 dollar lesson to never eat at this...

Placed an order at the drive thru. Waited patiently while they talked with their backs against the window. Shortly after i was told to drive to the door and someone would bring my food out. 25 mins passed and no one bought my food to my vehicle. I watched at least 5-7 people go to the drive thru/or inside place their orders and receive their food. I sent my daughter inside to check the status of our food and they told her “they didn’t have an order for us”. I went into the establishment with my receipt and asked to please receive my food after waiting almost 30 minutes. I was furious because I was in my pajamas and forced to go inside when I initially went to the drive thru. I was furious. I asked to speak to the manager, Not for a refund but to address their terrible customer service. The manager on duty SHAY refused to speak to me and told the cashier she was busy getting orders out. After i had to wait 30 mins to receive mine. I will not stop until she is held accountable for her actions as a supervisor. She lacks leadership and if she is overwhelmed she should ask for help or simply let them know she isn’t capable of handling the job. Shay’s attitude is terrible & she shouldn’t be in management. I will not stop until corporate does something. Please save your money & don’t waste your time at this...

Went through the drive-thru this evening after having several appointments with my 80-year-old mother. Gave them what I would think to be a very simple order however, when I got home with my order I realized they gave me somebody else's. At the window they even reread the order to me as to what I was getting which was correct. So I didn't think I had to check the bag as I was at the window since they just read to me what the order was. So now I'm at home and my mom is trying to eat dinner so that I can get her on dialysis to find out. It's not even the right food that we ordered. And I don't even think they gave me a receipt because I can't find the receipt and my mom said it's not in the bag. So disappointed with this service. I had an issue the last time we went through...